Technology Product Specialist

Job Details

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Solution Delivery team as Technology Product Specialist. This diverse team of professionals effectively drives change and successful outcomes while ensuring activities remain on track, on scope and within budget. As a trusted advisor, you’ll identify and interpret business needs, plan and organize resources and develop procedures and schedules that ensure deliverables meet MNP’s commitment to quality and client service excellence.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Execute the strategic vision for MNP’s proprietary applications in partnership under the direction of Product Manager and executive stakeholders
• Analyze business needs, gather stakeholder requirements, and translate them into clear, actionable work items for development teams
• Identify and evaluate opportunities to enhance product functionality, user experience, and system performance from both business and technical perspectives
• Maintain the product backlog, ensuring accurate documentation of business and technical requirements
• Collaborate with product teams to assess cross‑product features, dependencies, and integration impacts
• Write clear and concise requirement documents and user stories from which developers can write code
• Triage and resolve application issues, coordinating with internal teams to ensure timely resolution and strong user satisfaction
• Communicate upcoming changes to stakeholders and gather feedback to inform future improvements
• Prepare training materials and support knowledge transfer to the Application Support Team and end users
• Collect and analyze post‑release feedback, incorporating insights into future sprints

Skills and Experience