Position Overview
The Learning Systems Administrator is a key administrative and operational support role within the Professional Development department. This position plays a central role in coordinating the logistics, communications, and systems that support agent education, onboarding, and ongoing training initiatives. It requires exceptional attention to detail, strong written English skills, and confidence working with technology across both in-person and virtual learning environments.
This is a full-time, in-person role based at the CIR Realty South Office, with a standard schedule of 40 hours per week. The position is ideally suited to an organized, dependable individual who enjoys structured work, values precision, and has an interest in professional education, training operations, and internal program coordination.
Primary Responsibilities
Professional Development Coordination
- Own and maintain the monthly Professional Development calendar, ensuring accuracy across all internal systems and platforms.
- Build, upload, and manage courses within internal learning and event management systems.
- Publish live training sessions and courses to shared calendars and registration platforms.
- Coordinate scheduling, logistics, and resources for recurring and special education initiatives.
- Track, organize, and summarize course feedback to support continuous improvement.
Agent Communication and Administration
Draft and distribute clear, professional communications to agents regarding courses, mandatory training, deadlines, and reminders.Schedule and manage automated and manual email campaigns for upcoming training.Maintain onboarding and training records, ensuring new hires are accurately tracked through required education milestones.Follow up with agents on outstanding eCourses, overdue registrations, and compliance-related training.Technology and Classroom Support
Set up and support in-person and virtual training sessions, including setup of cameras, microphones, and presentation equipment.Manage Zoom and other conferencing platforms, including session setup, recording, and participant support.Organize and label recorded sessions for internal access and ongoing reference.Content and Asset Support
Assist with basic video editing for training recordings and learning content.Coordinate Professional Development materials and branding assets in collaboration with Marketing.Update Professional Development webpages, calendars, and internal learning resources as needed.Required Qualifications
Post-secondary education or equivalent professional experience.Exceptional written English skills, with strong grammar, tone, and attention to detail.Proven organizational and administrative abilities, with the capacity to manage recurring tasks, deadlines, and follow-through.Comfort and confidence using technology, including learning management systems, scheduling tools, and video conferencing platforms.Ability to follow established processes while maintaining consistency, accuracy, and accountability.Strong professional communication skills with a service-oriented, collaborative mindset.Nice-To-Have Qualifications
Experience supporting education, training, or onboarding programs.Basic video editing experience using commonly available software tools.Familiarity with project tracking or workflow platforms such as Monday.com.Comfort working cross-functionally with marketing, operations, and internal stakeholder teams.Work Environment and Benefits
This role is based full time, in person at the CIR Realty South Office. Free and accessible on site parking is provided. Employees also have complimentary access to an on site gym.
The compensation package includes a $1,000 annual Health Spending Account, two weeks of paid vacation, and three flex or sick days per year.
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