Sales & Marketing & Communication Coordinator
Hôtel Lac Carling
Offering views of Lake Carling and overlooking the golf course, this upscale rural hotel has 100 rooms, a fine restaurant offering a la carte dishes.
The property also offers a brasserie menu and 2 bars. The establishment also includes 4 meeting rooms, capacity of 500 people for meals, an 18-hole golf course, activities on the lake, a sports hall and a spa.
Job Description :
Under the authority of the Sales & Marketing Director, the coordinator's main function is to assist the sales department.
Job Description :
- Promote and sell hotel products and services to designated markets.
- Group reservations (amenity groups and convention groups) in the system.
- Drafting of group contracts, conditions, arrival lists, meals, meeting spaces and baggage handling and follow-up with the departments concerned
- Make the arrival list for the current week.
- Follow up with the customer and resolve issues.
- Coordination (responses, reservations, etc.) of emails received at the main address of the hotel
- Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates.
- Perform office automation tasks (mail, inventories and stationery orders, printer cartridges and photocopiers, etc.).
- Responsible for courier shipments (items lost by a guest in a room or other shipments).
- Responsible for the inventory of promotional products and promotional stationery necessary for the sales department.
- Support to the General Manager.
- Support to the Sales & Marketing Director.
- All other related tasks
Requirements : SKILLS :
SKILLS :
- Ability to influence and convince
- Knowledge of the hotel industry
- Demonstrate professionalism at all times
- Safe and quick judgment
- Innovative and inspiring leader
- Sense of public relations and skills to develop links
Training :
- DEC (Diploma of Collegial Studies) - Required
- Baccalaureate Asset
LANGUAGES :
Bilingualism (French and English) is required in this position because we serve an international clientele.
Sylvain Sirard FMP
Managing Director
LAKE CARLING HOTEL & RESORT
T : 450-533-5468-426
M : 514-797-2983