Business Analyst (Process/IAM)
Our client in the education sector is looking for a contract based Business Analyst with a specialization in process efficiency as part of theri Identiy and Access Management implementation program.
Location : Mainly remote with occasional visit to St. Catherines office
Duration : 6 months to start
Responsibilities :
- Process Documentation and Analysis : Develop detailed process flow diagrams that map out all business processes. Analyze these processes to identify inefficiencies and areas for improvement.
- Value Chain Assessment : Conduct value chain analyses to determine the effectiveness of business processes and identify opportunities for cost reduction and service enhancement.
- Efficiency Analysis : Utilize various analytical tools and methodologies to measure the efficiency and effectiveness of existing processes.
Recommend improvements based on quantitative and qualitative data.
- IAM Project Involvement : Work closely with the IT security team on IAM projects, ensuring that business process integration is seamless and meets all security standards.
- Stakeholder Engagement : Collaborate with stakeholders across the organization to gather requirements and ensure that business needs are met in the process documentation and improvement proposals.
- Change Management : Assist in the implementation of new processes or process changes, including training and communication to stakeholders and process users.
- Reporting and Communication : Prepare reports and presentations that clearly communicate process analysis findings and recommendations to senior management.
Requirements :
- 5+ years of experience as a Process Business Analyst, with proven skills in creating detailed process flow diagrams and conducting efficiency and value chain analyses.
- Strong understanding of and experience with IAM projects, preferably in a similar industry.
- Proficient in process mapping and business process reengineering.
- Excellent analytical and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to interact effectively with both technical IT staff and business stakeholders.
- Experience with business analysis tools and software, such as MS Visio, Lucidchart, or similar for process diagramming.
- Knowledge of BPMN (Business Process Model and Notation) is highly desirable.
- Certification in Business Analysis (e.g., CBAP, PMI-PBA).
- Experience in project management and familiarity with Agile methodologies.
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