- Work Term : Permanent
- Work Language : English
- Hours : 7 to 30 hours bi-weekly
- Education : No degree, certificate or diploma
- Experience : Will train
Work setting
- Private sector
- Urban area
- Rural area
- Relocation costs not covered by employer
- Health care institution, facility or clinic
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- Electronic medical records
- Switchboard 1-25 lines
- Switchboard 25+ lines
- Electronic scheduler
- Word processing software
- MS Office
- Social Media
- Database software
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
- WordPerfect
Security and safety
- Basic security clearance
- Criminal record check
Transportation / travel information
- Own transportation
- Own vehicle
- Willing to travel
- Willing to travel regularly
- Travel expenses not paid by employer
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Ability to multitask
- Time management
- Maturity
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Health benefits
Dental plan
Other benefits
Parking available
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
- Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
- Does not require Canadian work experience
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and / or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
- Offers mentorship, coaching and / or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and / or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)
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