Service Advisor - Mercedes-Benz Newmarket

Service Advisor career and employment opportunity awaits you.

Mercedes-Benz Newmarket , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic SERVICE ADVISOR to join the Team.

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect.

Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

What’s in it for you .

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones / plans, and so much more

About the opportunity

As an integral part of the we can do that operation, this position is responsible to provide frontline customer communications and service for the department. Specifically :

• sell recommended and required vehicle repair / maintenance
• serve as the liaison between the customer and automotive service technician
• explain nature of vehicle maintenance and costs
• advise customers on how to look after the vehicle and stress the importance of maintenance
• schedule appointments; contact customers with vehicle repair status updates / follow-ups
• accurately prepare repair orders and invoices

About you .

Ideal candidates will have a strong background and proven experience in sales and customer handling, including :

• 1 to 3 years proven experience as a Service Advisor or Sales / Customer Service Representative; automotive and / or dealership experience preferred
• Secondary School diploma, or equivalent experience
• proficiency working with ERP systems (ie. CDK / Reynolds)
• proficiency working with Customer Relationship Management Systems
• ability to sell vehicle maintenance
• ability to adapt to a changing environment and meet deadlines
• strong ability to communicate professionally (verbally and written)
• strong attention to detail; organized and strategic
• ability to maintain confidentiality and professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a desire to work in a high energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved we offer career development and advancement.

You will be part a winning team we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan we offer many employment perquisites.

You’ll be part of a culture at the fore-front of transparency, communication and engagement we are a Team, and work together to achieve and thrive.