Product Content Specialist [206605]
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This contract role supports product onboarding and content quality for our client’s eCommerce site. It ensures Product Detail Pages (PDPs) are accurate, complete, and customer-ready by processing incoming product content, resolving data and workflow issues, and partnering with cross‑functional teams.
Base pay range
CA$22.00 / hr – CA$25.00 / hr
What You’ll Do
Product Content Onboarding
- Manage end‑to‑end onboarding of product content to the client’s eCommerce platform.
- Process incoming vendor content so it is accurate, complete, and customer‑facing.
- Ensure product information is uploaded and maintained on PDPs.
Content Quality & Issue Resolution
Perform regular quality checks on PDPs to ensure content accuracy and consistency.Identify and troubleshoot content or data issues that prevent products from going live.Act as a source of knowledge for other teams when onboarding questions arise.Cross‑Functional & External Collaboration
Partner with purchasing, marketing, and operations teams to provide status updates and resolve issues.Coordinate with external agencies supporting product titles or enhanced content, ensuring clear instructions and timelines.Communicate clearly when issues are blocked, delayed, or dependent on other teams.Workflow & Continuous Improvement
Manage daily and weekly content intake to prevent backlogs.Support priority or promotional product requests that require quick pivots.Contribute to process improvements as tools and automation evolve.Support enhanced content initiatives as the scope expands.Tools & Environment
Heavy use of Excel (filters, formulas, lookups such as VLOOKUP / XLOOKUP).Content Management Systems (CMS) and eCommerce platforms.Large sets of product data (SKUs, attributes, dates, product identifiers).Exposure to emerging automation and AI‑supported tools for content processing.What Success Looks Like
Product content moves through intake quickly with minimal backlog.PDPs are accurate, complete, and customer‑ready.Stakeholders feel informed and supported.Team members view you as reliable, detail‑oriented, and easy to work with.You adapt well to changing priorities and last‑minute requests without negative impact.What You Bring
Must Haves
Experience onboarding or managing product content in an eCommerce environment.Strong Excel skills, including filters and formulas (lookup experience preferred).Exceptional attention to detail and comfort working with large volumes of data.Ability to manage multiple tasks and shifting priorities in a fast‑paced environment.Strong written and verbal communication skills.Positive, solution‑oriented attitude and strong follow‑through.Nice to Haves
Background in marketing, content operations, or digital merchandising.Basic understanding of SEO best practices related to product content.Experience working with vendors or external agencies.Familiarity with automation, AI tools, or process improvement initiatives.Retail or consumer goods experience.Seniority Level
Entry level
Employment Type
Temporary
Job Function
Writing / Editing
Industries
Retail, Online and Mail Order Retail, and Retail Apparel and Fashion
Benefits
Aquent offers benefits such as subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Aquent is an equal‑opportunity employer.
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