customer service agent
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Experience
- 7 months to less than 1 year
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week
customer service agent
Education. Expérience. Education Secondary (high) school graduation certificate Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for..
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