On-Site Recruiting Program Manager

We're hiring a Program Manager to support one of our key MSP programs onsite in Calgary, AB. This is a hands-on role focused on contingent workforce fulfillment, where you'll serve as a key liaison between hiring managers and our network of approved staffing suppliers. You'll play a critical role in ensuring positions are filled accurately, efficiently, and in alignment with client expectations.

Success in this role requires a strong blend of relationship management, operational excellence, and proactive problem-solving within a fast-paced, client-facing environment.

• Serve as the primary point of contact for all contingent labor requisitions from intake through onboarding
• Collaborate with hiring managers to validate job requirements, set expectations, and guide them through the MSP process
• Partner with approved staffing suppliers to drive candidate submissions, address bottlenecks, and ensure compliance with program standards
• Manage job postings, candidate pipelines, interviews, offers, and onboarding activities using a Vendor Management System (VMS), preferably Workday VNDLY
• Track fulfillment progress and evaluate supplier performance against service level agreements (SLAs), escalating issues when necessary
• Monitor requisition activity and key performance indicators (KPIs) to ensure overall program health and efficiency
• Maintain accurate documentation, support reporting needs, and contribute to ongoing process improvements

Required:

• 5+ years of experience in recruiting, staffing operations, or MSP program delivery.
• Solid understanding of contingent labor and supplier-driven staffing models.
• Experience working within a Vendor Management System (VMS) is required; Workday VNDLY is strongly preferred.
• Demonstrated ability to work directly with hiring managers and suppliers to manage requisitions, troubleshoot delays, and ensure fulfillment.
• Strong communication, follow-up, and organization skills.
• Comfortable working independently in an on-site client-facing role.
• A valid driver's license and clean driving record are required.

• This role operates in a modern work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers.
• The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms.
• Occasional domestic travel may be required to represent the company, based on business needs.