Recherche d'emploi > Newmarket, ON > Temps partiel > Customer service representative

Customer Service Representative - Part-Time

Pharmaprix
17725 Yonge Street, Newmarket, ON
50K $ / an (estimé)
Temps partiel

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support.

Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

What you'll do :

Provide customer support regarding products, services, policies and resolve complaints with minimal management assistance

Demonstrated ability to upsell the customer to purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale

Demonstrate functional responsibilities of products, services, fittings, EPOS, MMS, cycle counts, incoming orders, sales paperwork, cash control, government or funding programs, stocking and facing shelves as well as booking appointments

Articulate company rewards (PC Optimum) and any promotional events

Develop and maintain working knowledge of customer needs / issues and industry trends

Participate on project teams, driving integrated services and case management

Effectively communicate with internal and external customers

Collaborate with and provide seamless backup to more senior Customer Service Representatives

Commitment to promoting a workplace of inclusiveness and belonging

What you bring :

Possesses well developed Customer Service Representative skills and depth of capability in several areas based on each stores’ needs

Basic Knowledge in PC skills (Excel, PowerPoint, Word, Web-interface)

Possesses excellent verbal and written communication skills as well as strong telephone manner

Demonstrates CORE Values and has the ability to make connections, build trust and be authentic

Holds a high school graduate degree

Basic knowledge in all categories and vendor training in : Diagnostic & Therapy, Daily Living Supplies, Mobility, Supports & Braces, Incontinence, Sleep, CPAP / Respiratory (depending on location)

Basic knowledge in Customer Relations Management program

Health & Safety Certification

Compression (Sigvaris) Training offsite

First Aid Training offsite and if applicable

AODA

Customer Excellence

Understanding of MMS functions

0 2 relevant experience (retail preferred)

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.

Benefit from a purchase discount program, competitive pay and online learning through .

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed :

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type : Part time

Part time

Type of Role : Regular

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.

Il y a 11 jours
Emplois reliés
Pharmaprix
Newmarket, Ontario
Temps partiel

Store Support. Provide great service, specific expertise and actionable advice to support Associate.. Upholding the law is part of our Code of Conduct. it reinforces what our customers and stakeholders..

Shoppers Drug Mart
Newmarket, Ontario
Temps partiel

Store Support. Provide great service, specific expertise and actionable advice to support Associate.. Upholding the law is part of our Code of Conduct. it reinforces what our customers and stakeholders..

Nouvelle offre
DXP Enterprises
Ontario, CA
Temps partiel

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of.. All DXP employees play a vital part in the organization and are treated with respect. By applying to..

The Hilllman Group
ON, Canada
Temps partiel

Part Time Service Representative, bilingual. Ottawa Ottawa, ON, Canada Req. Wednesday, May 1, Who We Are.. Employees are expected and encouraged to participate in safety and health program activities including..

LCBO
Kirk, Ontario
Temps partiel

About the Role. Serve customers using our POS Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experienceAsk for donations as part of our Spirit of..

David's Bridal
Ontario, CA
Temps partiel

The performance of the duties must ensure a quality service approach to all customers, employees and.. Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience..

Farm Boy
Aurora, Ontario
Temps partiel

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our.. As the Technology Sales Area Representative, you're a champion of the customer experience on the retail..

Staples Canada
Aurora, Ontario
Temps partiel

Some of what you do As the Technology Sales Area Representative, you're a champion of the customer.. Specifically, you will. Connect, share and partner with customers to identify and convert sales..