Account Manager

Client Relationship Manager - Account Manager

Full-Time, Hybrid

Montreal

Responsibilities :

• Maintain and expand low-risk accounts from a small book of business, as well as assist senior level colleagues with maintaining and expanding large or complex accounts
• Work to ensure all managed accounts are in good standing and address escalated issues or concerns in a timely and effective manner to ensure operational excellence and maintain high levels of client satisfaction.
• Conduct research and analysis to target new buyer hubs and gain insight into expansion opportunities, strategizing internal offerings and market trends to ideally institutionalize accounts within the business.
• Analyze and conceptualize collected project, account, and market data into viable offerings for proposal work, both for personal accounts and superior colleagues' accounts.
• Assist in developing custom solutions to address account and / or prospective account needs for complex accounts, and effectively present or assist with presentations for all solutions to senior colleagues or accounts / prospects .

Qualifications :

• Bachelor's degree in business, Marketing, or a related field.
• Proven experience in account management or sales, preferably in a B2B environment.
• Strong analytical and problem-solving skills, with the ability to analyze and interpret quantitative and qualitative data.
• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and solutions to both internal and external stakeholders.
• Strong networking and relationship-building skills, with the ability to establish and maintain professional relationships with clients and industry professionals.
• Self-motivated and proactive, with the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.

Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

We will not tolerate discrimination or harassment based on any of these characteristics.