travel consultant
- Durée de l'emploi : Permanent
- Langue de travail : Bilingue
- Heures de travail : 40 to 45 hours per week
- Education :
- Expérience :
Education
- Bachelor's degree
- or equivalent experience
Asset languages
- Hindi
- Gujarati
- Panjabi; Punjabi
Work setting
Airline ticket office
Tasks
- Manage difficult situations with customers
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Computer and technology knowledge
- Galileo
- Apollo
- MS Office
- Sabre
Travel bookings
- Business travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Team player
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Experience
1 year to less than 2 years
Other benefits
- Free parking available
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