Intermediate Technical Analyst (5+ years) with Network (Cisco/Fortinet) and Server (VMware/AD) experience to provide technical Tier II support for an oil & gas client.
Our client has an immediate requirement for an Intermediate Technical Analyst (5+ years) with Network (Cisco / Fortinet) and Server (VMware / AD) experience to provide technical Tier II support for an oil & gas client.
12-month assignment with possibility totransition to a permanent role
Must Have :
- Minimum 5+ years of Technical Analyst experience
- 5+ years configuring and troubleshooting Cisco switches
- Experience with VMWare / vSphere, Windows / , Veeam
- Certifications; CCNA+, NSE4+
Nice-to-Have :
- Experience with Fortinet
- Oil and gas experience
Responsibilities :
- Senior Technical Analyst is responsible for providing advanced technical support services and implementation for current and future applications and systems across several disciplines.
- This role directly supports all Calgary, Fort Saint John and operations site staff to identify and achieve IT objectives and service-level goals.
- Coordinate the development, deployment, administration, maintenance and optimization of all PCE and PEC systems, applications, infrastructure, telecommunication, network, and firewalls.
- Manage and set priorities for the design, maintenance, development and evaluation of all infrastructure systems such as desktops, servers, LANs, WANs, Internet, intranet, security, wireless and voice communications
- Provide Tier 2 support and Tier 1 support for end users
- Configure and troubleshoot IT infrastructure such as network switches (Cisco, Fortinet) using tools like Wireshark, network firewalls and VPNs (Cisco, FortiGate and others), and wireless devices, network and security
- Provide technical organizational system support such as Active Directory administration, integration and automation, network Group Policy, scripting and AD integration
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