information technology (IT) support technician
- Education :
- Expérience :
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
Computer and technology knowledge
- Shell script
- Device drivers
- Networking security
- Servers
- Desktop applications
- MS Active Directory
Transportation / travel information
Own transportation
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
Experience
1 year to less than 2 years
Workplace information
Remote work available
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 to 40 hours per week
information technology (IT) support technician
Organize and maintain a problems and solutions log for use by other technical support analysts Provide.. or appropriate software Manage incidents Computer and technology knowledge Shell script Device drivers..
Information Technology Support Technician
Answer and explain with accurate information to users. Train them if necessary. deal with network and.. prioritize, organize and execute multiple support requests simultaneously. Qualifications and..
information technology (IT) support technician
Organize and maintain a problems and solutions log for use by other technical support analysts Supervise.. network and Internet support to users in response to identified difficulties Set up equipment for..
information technology (IT) support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Set up equipment for..
information technology (IT) support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Work conditions and..
information technology (IT) support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Provide customer service..
information technology (IT) support technician
Position Job Title. IT Technician Location. Niagara Falls, Ontario (Onsite) Department. IT Services.. Performing tests and evaluations on software and hardware Offering information and support to users..
Information Technology Technician
500,000 Tasks Assign IT projects to systems analysts, programmers and other computer technicians.. Establish and implement policies and procedures for information systems Authorize the development of..
information technology (IT) director
Organize and maintain a problems and solutions log for use by other technical support analysts Supervise.. network and Internet support to users in response to identified difficulties Experience 3 years to less..
