Sales Operations Manager

With over 60 years of industry experience, Gescan has 26 branches located across Western Canada. Gescan is a proud member of the Sonepar Canada family, one of the largest B-to-B electrical distribution networks in the world.

Sonepar Canada has over 1900 employees working out of 114 offices between the unique brands. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

Why Join Us?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• We house the largest inventory to better service our customers and deliver on sales commitments.

Scope of the Position

Official internal title is Branch Manager. This role is responsible for directing, maintaining, and controlling the branch / store location.

Monitoring policies and procedures and making recommendations through consultation with the Operations Manager / Director of Sales and department heads.

Monitoring daily performance objectives and making decisions to ensure branch’s objectives are met. Participating in establishing and maintaining the goals and objectives set for the branch.

Developing quality team members as well as a solid customer base. Managing and encouraging optimal performance of all direct reports, including training.

Ensuring a safe and comfortable working environment.

Major Responsibilities

• Providing guidance, direction and monitoring of internal staff, ensuring departments are working effectively towards common goals.
• Ensuring all staff are properly trained for their roles and the training is updated as required.
• Growing sales through developing, coaching and motivating sales and support teams.
• Maintaining inventory levels at optimum.
• Ensuring that customer satisfaction is maintained as per the required Branch Operational Scorecard level.
• Participating in customer calls for sales and technical support (if applicable).
• Assisting with Warehouse and physical plant planning.
• Vendor relations and planning.
• Strategic and future management planning.
• Pricing Maintenance.
• Participating in and / or recommending product training.
• Solving customer / staff / company disputes.
• Maintaining and growing business.
• Outside sales developing key relationships with customers including frequent on site visits.
• Managing the Inside Sales staff.
• Managing administrative and CSR functions within the branch.
• Determining sales projections for fiscal year and tracking progress.
• Conducting weekly sales meetings.
• Resolving day to day personnel issues where management decisions are required.
• Representing the Company to the local and industry community.
• Travel up to 20%
• Other duties as required.

Requirements :

• Minimum 5-7 years of sales and / or operations leadership experience is required.
• College / University Diploma required (Business, and / or Sales & Marketing, or Technical focus preferred)
• High School Diploma required.
• Knowledge of Microsoft Office required.
• Previous Management experience required.

Benefits & Perks :

• We offer a competitive salary, plus a full set of benefits, including :
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include : Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Salary : 95,000-120,000 per year base salary with additional annual bonus and other additional incentives.

Please note that, whilst not expected, the company may pay at a rate outside of the range for this role where appropriate.

Actual compensation commensurate with the candidate’s experience, education, internal parity, role complexity, role level, and other relevant factors.

The advertised salary range relates to British Columbia and is provided in accordance with the BC Pay Transparency Act. We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of British Columbia.

More information on Gescan :

Website : www.Gescan.com

Twitter : @gescanwest

Facebook : Gescan Canada

Gescan

YouTube : GescanTV

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority.

At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future.

We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022.

We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong.

Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve.

It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit

Next Steps :

We are interested in knowing you more. Start an exciting new career and enjoy a number of employee benefits by applying online.

We are very thankful for your interest in joining the team, however only individuals selected for interview will be contacted.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates.