Senior Strategy Manager to develop, update and evolve the customer experience and system processes for Sales Incentives Integration - 18914
Our telecom client is looking for a Senior Strategy Manager to develop, update and evolve the customer experience and system processes for Sales Incentives Integration
Initial contract goes to Dec with chances of extension. Fully remote in Canada.
Must have :
- 10+ years of experience in strategy management and / or sales management
- Demonstrated experience and success with strategic relationship management at an senior executive level
- Demonstrated experience in consuming large amounts of information and being able to synthesize into key themes and identify areas for action
Nice to have :
- Process mapping / process optimization
- Project management
- Solving complex problems
Key Responsibilities
- Provide and implement best practice approaches where needed.
- Be the main liaison with partners across those channels to forge strong collaboration and synergies.
- Support Sales Incentives to accelerate global processes, and enable change management and adoption plans to meet the customized needs of each business unit.
- Manage Sales Incentive integration vision and visual with a customer first lens
- Provide thought leadership and best practices in realizing an TAC channel end state
- Manage relationships across channels and support subject matter experts
- Influence partners where change (people, process, technology) is required
- Be a strategic partner, partake in planning sessions, develop roadmap and ensure business alignment and interlock
- Remove strategic roadblocks and resolve challenges with adoption and risk
- Educate / Inform partners and internal team members on channel progress via regular meeting facilitation or other forms of updates
- Oversee vendor relationship management and provide leadership on specific projects
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