Hardware Manager (Temporary)-Cypress County Agro

South Country Co-op is currently seeking a collaborative, action-oriented, and interpersonal savvy individual to join our Agro team as a Temporary Hardware Manager.

If you are trustworthy, customer focused and possess home improvement and hardware experience, then this is the role for you!

Who we are :

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.

To learn more about who we are and how you can help bring our brand to life visit us at

What you’ll do

• Reporting to the Agro Manager, the Hardware Manager is responsible for delivering work-class customer service, overall operations of the Hardware Department, including sales, gross margin and other expenses control;
• store standards; ordering and inventory control; human resources relations, customer service; administrative duties, store management, merchandising displays;

and maintaining cleanliness and housekeeping standards. The Hardware Manager will provide leadership to all positions within the Hardware department and exemplify and promote the Co-op’s branding initiatives.

• Provide leadership and direction to employees in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.
• Encourage Team Members to be passionate about the way they present themselves, their store, the products, and their services.
• Provide leadership in employee relations, hiring, training, development, performance management, assigning duties, discipline, recognition, termination, security, union contract compliance, and administration of policy and procedures.
• Celebrate successes and foster an atmosphere of employee engagement.
• Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
• Oversee staff to ensure work is being performed according to established standards.

Who you are :

To be successful, you will have :

• 3-5 years of experience in a retail environment
• Minimum 3 years of experience leading a department or location within a retail environment. A background in a home improvement or hardware retail is preferable.
• A diploma or degree in business, management, or a related field would be an asset
• Financial literacy, able to understand budgets, margins, and scheduling
• Able to lift products over 55 lbs. regularly
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and POS systems
• Excellent internal and external customer service skills
• Demonstrated effective team leadership skills and the ability to work well within multi-generational teams
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Strong communication skills
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
• Ability to respond quickly in a dynamic and changing environment
• Ability to identify measures of performance and actions needed to improve or correct performance
• Effective leadership skills, with a strong focus on employee engagement
• Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skills
• Managerial courage, evidenced by a strong ability to identify and address issues quickly and directly, and provide specific and actionable feedback to others
• Superior mentoring skills and a demonstrated ability to foster the engagement and development of direct reports, challenge and stretch Team Members in meaningful ways, and build a strong, agile team
• Ability to adapt to new technology, and tech savvy
• Availability : Available to work Monday to Saturday

Our Team Members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan.

We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.

If this opportunity speaks to you and you believe you would be a good fit for this role, please apply now! We thank all candidates for their interest;

however, only those selected to continue in the recruitment process will be contacted.

Internal candidates who apply by Tuesday, September 10th, at 4 : 00 pm will be given first consideration, based on seniority, ability, and fitness to perform the work satisfactorily.

The Internal Candidate Verification Form must be submitted.