- Education : Secondary (high) school graduation certificate
- Experience : 7 months to less than 1 year
Work setting
Hotel, motel, resort
Tasks
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
Transportation / travel information
Own transportation
Work conditions and physical capabilities
Attention to detail
Personal suitability
- Client focus
- Dependability
- Flexibility
- Organized
- Reliability
Other benefits
- Free parking available
- Parking available
- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
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Provide information on hotel facilities and services. ...
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Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Meet with the departing Front Desk Agent to review business status, follow up items and any guest related pending tasks. Promote positive guest relations to all individuals ...
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Develop and implement policies and procedures for daily operations.Enforce policies and procedures.Address customers' complaints or concerns.Assist clients/guests with special needs.Work conditions and physical capabilities.Heures de travail: 30 to 40 hours per week....
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