Comm Officer Medical

Position Summary

The Communications Officer Medical (CO-Medical) position is responsible for monitoring inter-facility transfers, including ensuring proper communication links between various healthcare providers involved in the transport requirements of all patients transported by Ornge.

The CO-Medical will receive and review telephone and web medical transport requests from various stakeholders to ensure all transport requests are properly assessed for appropriate level of care requirements, triaged and documented to ensure an efficient, patient-centered delivery of our medical transport services.

The ideal candidate will have the ability to :

• Effectively communicate with Flight Planners, Paramedics, Physicians and various allied healthcare professionals;
• Respond quickly and efficiently to emergency calls;
• Utilize exceptional interpersonal skills, courtesy, tact, and compassion when interacting with other healthcare professionals;
• Work effectively in a demanding, challenging, emergency services environment; and
• Analyze issues, develop solutions and execute plans in an individual or team oriented role.

Qualifications :

• Medical background with related experience such as paramedic, RN / RPN, emergency or clinical experience (preferred) or Emergency Telecommunications Certificate.
• Successful completion of the Ornge Communications Officer’s certification training program;
• Strong understanding of the provincial air ambulance system and emergency services communications;
• Experience working within the Air and / or Land Ambulance Transfer System (preferred);
• Proficiency with MS Outlook, Excel, Word, PowerPoint and Internet Explorer;
• Dispatch experience is a definite asset; and
• Ability to train and mentor is an asset.

Hours of Work :

Successful candidates must be able to work shift work in a 24 / 7 operation. This includes an ability to work on a rotational shift basis.

Rotational shifts include days, afternoons and nights on weekdays, weekends and statutory holidays as required. All successful candidates will be required to complete and meet the terms of a Declaration of Willingness and Ability to Work.

At Ornge, we are :

• Community connectors
• Equity in healthcare
• Strong in our convictions
• Proud of the services we provide
• Uplifting in our mission, values, and services

You can expect us to be :

• Promoters of diversity
• Champions of inclusion and accessibility
• Committed to your career advancement
• A tight-knit culture
• Competitive in pay, benefits, vacation time, and more

A bit about you :

• You’re driven by the desire to make a difference
• Excited by problem solving, you excel at in-the-moment decision making
• Teamwork has always been where you thrive
• You’re ready to put your skills into action in a fast-paced environment
Il y a 12 jours