guest service agent
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Work setting
Hospitality industry
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
Security and safety
- Bondable
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player
Experience
- 1 to less than 7 months
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week
guest service agent
Faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients guests with special needs Provide customer service Security and safety Bondable Criminal..
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