General Manager

The Opportunity

Reporting to the President & CEO, the General Manager (GM) is the senior operational leader for Prince of Peace (PoP), accountable for the overall performance, sustainability, and reputation of the campus of care. The GM provides operational leadership across all programs, ensuring high-quality, person-centered care and services are aligned with SCF’s Mission, Vision, and Values.

The GM is responsible for achieving and maintaining operational excellence, resident and family satisfaction, full occupancy, employee engagement, regulatory compliance, and financial sustainability. Through collaborative leadership, the GM fosters a culture of accountability, innovation, and service excellence while strengthening community partnerships, full occupancy and revenue, and ensuring that PoP becomes and remains a trusted and respected provider of care for those that we serve.

Key Accountabilities

Provide overall operational and strategic leadership for a multi-service campus, ensuring alignment with SCF’s Mission, Vision, Values, and Behaviour Standards

Lead annual business planning, operational goals, and performance metrics to achieve service excellence, full occupancy, and financial sustainability

Maintain full profit and loss accountability, including budgeting, forecasting, variance management, and revenue growth

Ensure compliance with all regulatory, accreditation, continuing care, and quality standards

Build, mentor, and lead an interdisciplinary leadership team in a unionized environment

Foster a positive, accountable workplace culture that supports recruitment, retention, and performance

Act as a visible ambassador with residents, families, community partners, government bodies, and external stakeholders

Oversee leasing and support marketing efforts to maintain full occupancy

Ensure a strong commitment to occupational health and safety and risk management

This full-time role is based out of Prince of Peace, located at 300 Prince of Peace Way Rocky View County, which is just outside of Calgary, AB . Prince of Peace is a dynamic seniors’ community with 129 independent and assisted living rental suites, offering flexible housing, coordinated care services, and convenient on-site amenities. It’s a place where independence is supported, care evolves with changing needs, and community comes first.

Salary for this position is commensurate with education and experience.

How to Apply

Send your resume and covering letter to recruitment@shepherdscare.org. We thank all candidates, however, only those under consideration will be contacted.

Who We Are

SCF is a Mission driven, faith-based, not-for-profit organization providing quality care and accommodations to more than 1000 seniors in Calgary, Edmonton, and Barrhead. Our campuses provide living options for residents with a full spectrum of care needs including Independent Living, Continuing Care Home Type B (supportive living / SL4), Continuing Care Home Type B Secure (SL4D), Continuing Care Home Type A (long term care and complex care), and Home and Community Care Type 2.

What We Offer

SCF offers competitive total rewards, a strong focus on employee safety and wellness, and a commitment to progressive work teams, personal development, and collaboration. We also offer respectful and culturally inclusive workplaces that align with our employee-developed Behaviour Standards, and pride ourselves on open and connected work environments.