The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Bilingual Customer Service - Work from Home - Flexible Schedule • Laval, Quebec
Bilingual Customer Service Professional (EN/SP) – We are hiring 12 bilingual customer service professionals for a leading insurance company’s US retirement division.This hybrid role in Montreal off... Voir plus
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Voir plus
A leading technology services company in Canada is seeking a Customer Service Representative.The role involves delivering exceptional customer service, addressing inquiries with professionalism, an... Voir plus
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ... Voir plus
Full-Time Customer Service Agents – Work from Home!.Must be fully fluent in both French and English.They are people who truly care about creating a seamless experience for our customers.Agents are ... Voir plus
Transform customer relations as a Bilingual Customer Service Representative.Engage with clients in English and French, resolving inquiries and delivering top-notch support in a flexible hybrid envi... Voir plus
Location: Montreal, Quebec │ Salary Range: 50k-52k│ Hybrid/Remote│ Full-time permanent.Provide exceptional customer service by resolving inquiries, ensuring smooth order processing, and maintaining... Voir plus
Industry Sales, Customer Service, and Contact Center.Drive customer-focused billing support in a fast-paced insurance environment, handling inquiries, resolving discrepancies, and collaborating wit... Voir plus
Excelling as a Bilingual Customer Service Specialist means providing outstanding remote support.Manage inquiries and promote services while ensuring every customer interaction is top-tier.This posi... Voir plus
Bilingual Customer Service Representative.Full Time hours / 1 year contract.Laval, Quebec – 100% in office.Monday – Friday 8:30am – 5:00pm (½ hour lunch).Training & Development - Access to multiple... Voir plus
Launch your career with Manulife in a Hybrid Bilingual Customer Service role.Use your French and English skills to provide outstanding support and build customer loyalty.The Canadian Contact Center... Voir plus
Step into the role of a Bilingual Customer Service Agent with CIBC, where your skills will support clients in Montreal.Utilize your relationship-building talents to deliver personalized service acr... Voir plus
Une entreprise de gestion de l'expérience client recherche un représentant du service à la clientèle passionné pour fournir des solutions adaptées aux clients.Le candidat idéal devra avoir une expé... Voir plus
Join a top roadside assistance provider as a remote Bilingual Customer Service representative.Perfect for fully-fluent French and English speakers desiring flexible work hours.Using the Arise® Plat... Voir plus
A leading alternative lending bank is seeking a Bilingual Customer Service Representative in Montreal.The successful candidate will provide exceptional service, handle customer inquiries, and resol... Voir plus
A leading agricultural biotechnology firm in Canada is seeking a Bilingual Customer Service Specialist to manage customer inquiries and provide exceptional service.This role requires fluency in Eng... Voir plus
Our client, a leading banking institution in Canada, is seeking to hire a.Customer Service Professional - Bilingual IIIX (8 positions).This is a contract role for 1 year with potential extension or... Voir plus
A leading beauty care company in Montreal is seeking a Customer Service Representative to manage sales orders and resolve customer inquiries.The ideal candidate will have post-secondary education a... Voir plus
Join a pioneering company as a Bilingual Customer Service Specialist, working remotely from anywhere in Canada.Benefit from a salary of up to $18.In this role, you will handle inquiries, document i... Voir plus
Become a pivotal Bilingual Customer Service Specialist, enhancing communication with financial advisors.Provide outstanding support to clients while enjoying a collaborative atmosphere.In this vita... Voir plus
