Program Advisor - Editing positions

Program Advisor - Editing positions

Reference number : CSD21J

Selection process number : -CSD-EA-NHQ- Employment and Social Development Canada - Citizen Service Branch

Ottawa (Ontario)

PM-03

$65, to $70,

Closing date : 22 December - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada and Canadian citizens residing abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation.

All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies.

As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve.

Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society.

All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

The federal public service is transitioning to a common hybrid work model that supports sharing in-person experiences that are essential to cohesive, collaborative and high-performing organization while continuing to provide flexibility to support offsite work.

At an individual level, this is captured in annually reviewed work arrangements with the on-going objective to balance operational requirements with employee individual circumstances and work preference.

In the context of Employment and Social Development Canadas mandate, most positions are identified as either onsite or hybrid (combination of onsite and offsite work).

At ESDC, employees who fall within the hybrid work category report onsite a minimum of two days per week (40% of their regular work schedule), as determined by operational requirements.

Prior to appointment, the hiring manager will discuss with the successful candidate(s) the options and / or specifics as it pertains to the work arrangement.

Do you have strong written communication skills in English and French? Are you interested in editing content that supports the delivery of Government of Canada services to the public?

If you answered yes to both questions, this opportunity might be for you. Service Canada provides the Canadian public with a single point of access to a wide range of Government of Canada services and benefits.

We are working with our partners to make these services and benefits even more accessible.

Program Advisors provide editing, translation and other linguistic services to the Integrated Content Management (ICM) unit.

They work closely with content management specialists to ensure that all written material produced by the ICM unit is of appropriate linguistic quality, clear and equivalent in both official languages.

This position is ideal for someone who wants experience in editing and linguistic services; it provides an opportunity to learn about Government of Canada writing and editing practices and standards.

Intent of the process

Please note that this is an inventory and this process will be used to staff vacant and future positions within Employment and Social Development Canada (ESDC).

Positions to be filled : Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A degree from a recognized post-secondary institution or an acceptable combination* of education, training and / or experience

An acceptable combination could be a few years of post-secondary education and editing experience.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CPC / CPC)

ABILITIES

1.Ability to respond to conflicting demands under strict deadlines

2.Ability to write and edit effectively in English and in French

3.Ability to edit texts according to the principles of plain language

4.Ability to translate texts from one official language to another, ensuring equivalence between the two languages

PERSONAL SUITABILITY

1. Working Effectively with Others

2. Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

1. Experience in writing, updating or editing content (e.g. procedures, training material) in support of service delivery.

2. Experience in working in a government contact centre environment*

3. Experience in working in a client service environment

A government contact centre environment is a government office that receives or transmits a large volume of requests (in person, by telephone and / or by email) and is comprised of front-line staff as well as enabling services (such as content management services, editing and linguistic services, and administrative services).

ORGANIZATIONAL NEEDS

At Employment and Social Development Canada, diversity is our strength. If you are a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application.

Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

OPERATIONAL REQUIREMENTS

Willingness to work overtime on short notice.

Willingness and ability to work full time.

Willingness and ability to adjust daily work schedule.

Conditions of employment

Reliability and Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We will accept applications online only.