Talent.com
Client Experience Coordinator
Client Experience CoordinatorMK Auto Group • Calgary, Alberta, Canada
Client Experience Coordinator

Client Experience Coordinator

MK Auto Group • Calgary, Alberta, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste
Be the First Face of Exceptional Service.

MK Auto Group is a leader in collision repair, known for delivering outstanding service and top-quality repairs. We’re looking for a professional and personable Client Experience Coordinator (CEC) who thrives in a customer-focused, fast-paced environment.

If you’re passionate about creating a smooth and positive experience for clients during a stressful time, this is the opportunity for you.

Your Role:
As a CEC, you’ll be the primary point of contact for customers throughout the repair process. From greeting customers to coordinating repair timelines, your role is key to building trust and ensuring satisfaction.
Key Responsibilities:
  • Greet customers warmly and professionally in person and over the phone.
  • Guide customers through the collision repair process.
  • Schedule appointments and manage repair bookings.
  • Coordinate with estimators, technicians, and insurance providers.
  • Provide updates to customers on repair status.
  • Handle documentation, invoicing, and file processing.
  • Maintain a clean and welcoming front office environment.
  • Support the team with administrative tasks as needed.

What You Bring:
  • Previous experience in a customer service or administrative role (automotive or collision industry an asset).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Positive attitude and a commitment to delivering a great customer experience.
  • Proficiency with Microsoft Office; familiarity with Mitchell or other repair systems is an asset.
  • Ability to work well in a team-oriented environment.
  • High school diploma or equivalent required.
  • Valid driver's license and clean driving records.

Why Join MK Auto Group?
  • Be part of a team that’s passionate about quality and care.
  • Comprehensive benefits and competitive compensation that includes:
    • Employee assistance programs.
    • Extended Health & Dental coverage.
    • RRSP matching up to 5%.
    • Paid vacation.
    • Daycare Reimbursement –up to $100/month per family.
    • Tool & Safety Boot Reimbursement –up to $150/year.
    • Employee discounts on automotive services.
    • Tuition reimbursement for trade certification.
  • Ongoing support for learning and growth.
  • Modern, professional facility with a customer-first culture.
  • Opportunities to grow within a well-established and expanding group.
At MK Auto Group, we don’t just offer jobs — we help you grow a career. We are committed to supporting our team members both professionally and personally.
Apply Now!
Send your resume to hr@carstarab.ca.
Only those selected for an interview will be contacted.




    About MK Auto Group:

    MK Auto Group is a dynamic and expanding organization made up of leading automotive companies specializing in collision repair, vehicle servicing, and custom styling. Our team of over 250 dedicated professionals proudly supports a growing network that includes CARSTAR Collision facilities, Country Hills Collision, Force Auto Styling, Calgary Rim Repair, and Elboya Mechanical. From expert repairs to complete vehicle transformations, MK Auto Group is committed to innovation, quality, and excellence in every aspect of the automotive experience.

    Créer une alerte emploi pour cette recherche

    Client Experience Coordinator • Calgary, Alberta, Canada

    Offres similaires

    Customer Experience Coordinator

    Circuit StreamCalgary, AB, CA
    Temps plein

    Where education meets innovation.At Circuit Stream, we offer skill-based, online programs for adults ready to upskill or reskill and an innovative summer camp experience for youth in fields like te...Voir plus

     • Offre sponsorisée

    Customer Experience Coordinator in Hospitality

    HinesCalgary, AB, CA
    Temps plein

    Enhance resident satisfaction as a Customer Experience Coordinator.Showcase exceptional service skills while responding to resident requests promptly and managing community activities effectively.I...Voir plus

     • Offre sponsorisée

    Guest Experience Coordinator

    Germain HôtelsCalgary, AB, CA
    Temps plein

    Elevate guest experiences as a dedicated Guest Experience Coordinator.Use your creativity and attentiveness to enhance every stay by welcoming guests and resolving their needs effectively.In this r...Voir plus

     • Offre sponsorisée

    VIP Client Experience Lead

    FanDuelCalgary
    Temps plein

    A leading gaming company in Calgary is seeking a VIP Manager to oversee relationships with high-value clients while leading a small team of account managers.The ideal candidate will have a minimum ...Voir plus

     • Offre sponsorisée

    Client Experience Coordinator - 12 Month Contract

    Rejuvenation Medical GroupCalgary, AB, CA
    Permanent +1

    Client Experience Coordinator - 12 Month Contract.Posted Thursday, February 12, 2026 at 7:00 AM.Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-discip...Voir plus

     • Offre sponsorisée

    Customer Experience Coordinator

    Circuit Stream Inc.Calgary, AB, CA
    Temps plein

    Where education meets innovation.At Circuit Stream, we offer skill-based, online programs for adults ready to upskill or reskill and an innovative summer camp experience for youth in fields like te...Voir plus

     • Offre sponsorisée

    Dynamic Retail Store Coordinator Driving Customer Experience Excellence

    HOMESENSECalgary
    Temps plein

    Step into a vibrant role as a Retail Store Coordinator, where you will inspire your team to create exceptional customer experiences.Enjoy the fast-paced environment while leading operational standa...Voir plus

     • Offre sponsorisée

    Client Experience Lead

    Forward LevelCalgary
    Temps plein

    Elevating Your Business Through Human Experience.Human Experience (HX) is the belief that your people and your customers deserve the same level of care.It’s where brand and culture meet, creating a...Voir plus

     • Offre sponsorisée

    Organized Client Intake and Support Coordinator

    MywaymakerCalgary
    Temps plein +1

    Become a part-time Client Intake Coordinator, where you'll manage client interactions and assist in preparing documents for reviews.Perfect for youth seeking practical experience with flexible sche...Voir plus

     • Offre sponsorisée

    Expert Client Services Coordinator for Enhanced Satisfaction

    Lifemark Health GroupCalgary
    Temps plein

    Drive client satisfaction as an integral Client Services Coordinator.Oversee the coordination of medical evaluations while leveraging your excellent communication and organizational skills in a dyn...Voir plus

     • Offre sponsorisée

    Showroom Coordinator for Client Experience

    Kaizen Lab Inc.Calgary
    Temps plein

    Elevate client interactions as a Showroom & Events Coordinator by fostering relationships and facilitating sales.Engage in creating a welcoming environment for visitors and enhancing overall custom...Voir plus

     • Offre sponsorisée

    Client Relationships and Operations Coordinator

    Focus Financial PartnersCalgary, AB, CA
    Temps plein

    Facilitate exceptional client service as a Client Relationships Coordinator.Ensure effective onboarding, accurate account administration, and maintain outstanding support daily.This role is essenti...Voir plus

     • Offre sponsorisée

    Remote Service Coordinator - Client Success & Projects

    Mashreq BankCalgary, AB, CA
    Télétravail
    Temps plein

    A consulting firm in Canada is seeking a highly motivated Remote Service Coordinator to manage service requests and enhance customer satisfaction.The ideal candidate will ensure effective communica...Voir plus

     • Offre sponsorisée

    Customer Experience Coordinator

    Cedarglen HomesCalgary
    Temps plein

    Become the backbone of customer service as a Customer Experience Coordinator.Safeguard homebuyers' journey from firm sale to possession with attentive support and streamlined sales processes.This r...Voir plus

     • Offre sponsorisée

    Senior Client Experience Manager

    JobsMedia.ioCalgary
    Temps plein

    Elevate client relations as a seasoned Client Experience Leader.Guide and mentor teams while overseeing operations and enhancing service quality through effective coaching and compliance measures.I...Voir plus

     • Offre sponsorisée

    Remote PMO Coordinator Elevating Client Delivery with Precision

    Nesto CloudCalgary, AB, CA
    Télétravail
    Temps plein

    Join as a dedicated PMO Coordinator focused on optimizing client delivery! Work remotely to enhance operational effectiveness while supporting project managers and SaaS teams across Canada.In this ...Voir plus

     • Offre sponsorisée

    Customer Experience Coordinator Enhancing Sales and Order Processing

    Tile and Stone SourceCalgary, AB, CA
    Temps plein

    Shape customer satisfaction and support sales as a Customer Experience Coordinator! You'll play a key role in processing orders and creating meaningful connections with clients every day.Your respo...Voir plus

     • Offre sponsorisée

    Client Services Coordinator

    ParaMed Home Health CareCalgary, AB, CA
    Temps plein

    Job Description**As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to approp...Voir plus