Senior Service Designer specializing in Digital Solutions for Data Solutions in the public sector.

S.i. Systems
Regina
Temps plein

Our client is seeking a Senior Service Designer specializing in Digital Solutions for Data Solutions in the public sector.

Must Haves :

  • 8+ years as a Service Designer, Product Owner or UX Designer with experience in the public sector
  • Experience conducting and analyzing research data and presenting at all levels of business
  • Experience leading workshops and creating journey maps based on human-centered design (UX, customer experience, service design, interaction design, etc.)
  • Experience reviewing, designing and delivering digital products

Key Responsibilities :

  • Review, discovery, prioritization, prototyping, evaluation, and change management for program review and data product delivery
  • Integration of human-centred design methods into program review and data product delivery.
  • Analysis and documentation of project outcomes such as whether there is efficiency in use for staff and easy access to services for citizens.
  • Analysis of internal and external data user experiences across channels (data pipelines, data user interfaces, data catalogues, data architecture etc.

and identification of gaps, opportunities, and solutions.

  • Based on business stakeholders, policies, goals, priorities, and opportunities, a plan for and delivery of : user and behavioral field research;
  • co-design workshops; prototype design and testing; concept testing journey map and service blueprint development; process mapping;
  • service prototyping; user story mapping and creation usability testing; service performance measurement, analysis, and reporting;

and strategy and roadmap documents or diagrams.

  • A depiction of the overall end-to-end data / analytics product service journey and specific needs, opportunities, solutions, and metrics.
  • A plan for the integration of specific design and development work into the overall data service experience and measurement of results.
  • Co-design and development with program teams (executives and front-line staff) of new processes and policies to effect change management.
  • A plan for the integration of new data architectural solutions into existing data service operations by examining areas such as the impacts of the migration of data service delivery, data management innovation, change management, and data governance.
  • Il y a 17 jours
Emplois reliés
Offre sponsorisée
Sitly
Regina, Saskatchewan

I have one child and occasionally will need someone during the night or a possible overnight. ...

TEEMA Group Solutions
Oregon, WI, CA

This position offers the opportunity to make a meaningful impact in a unique healthcare environment, with the potential for contract extensions and benefits. Comfortable working within a correctional facility environment. If you are a dedicated NP looking for a rewarding opportunity, we encourage yo...

Offre sponsorisée
CanadianNanny.ca
Pilot Butte, Saskatchewan

If you are an enthusiastic and nurturing individual with previous experience in infant care, we invite you to message us and express your interest in this rewarding opportunity. Your responsibilities will include creating a nurturing and stimulating environment, engaging in age-appropriate activitie...

S.i. Systems
Regina, Saskatchewan

Our public sector client is seeking a Senior Solution Architect to help implement Azure Integration Services including Azure Logic Apps, Service Bus, and Azure Data Factory . Experience in troubleshooting Azure components and data pipelines, providing solutions for integration failures and data issu...

Donnelley Financial Solutions
CA
Télétravail

Maintain continuing education and training in new Financial Services platforms and technologies as they are implemented and introduced into the service offerings. Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise an...

S.i. Systems
Regina, Saskatchewan

Senior SAP Fieldglass Consultant to lead test strategy and execution for an upcoming project focused on SAP Fieldglass modules such as Contingent Workforce Management, Services Procurement, and Invoicing - S2TH25. This role will ensure that the system configuration and integrations meet business req...

University of Regina
Regina, Saskatchewan

Duties may include: preparation for classes, preparation of written and audiovisual materials, teaching, leading discussions, preparing and grading exams and papers, consulting with students, conducting field trips, travel (exclusive of normal travel to and from the primary work site), and conferrin...

S.i. Systems
Regina, Saskatchewan

Design and implement identity management solutions in Azure AD, including SSO and authentication patterns for both internal and external applications. Lead the Exchange Hybrid upgrade project, including email migration to Exchange Online and ensuring secure mail flow with third-party tools (e. Manag...

Aritzia
Canada, Canada

As a Senior Data Analyst, Digital at Aritzia, you will combine your deep understanding of digital customer experiences with your passion for data and masterful analytics skills to drive decisions that will create long lasting relationships with our customers and enhance outcomes for our eCommerce bu...

Ameuro Migration
Canada

The Professor will be responsible for designing and delivering high-quality educational experiences to undergraduate and/or graduate students, conducting research and scholarship activities, providing mentorship to students, and participating in service activities related to the department and the i...