Guest Services Program Assistant (Schneider Haus)

Job Number : 3990

Job Type : Temporary Full-Time

Vacancy Reason : Backfill

Temp Contract Length : 6 Months

Location : 466 Queen St S - Schneider Haus

Job Category : Arts

Number of Positions : 1

Department : Historic Sites

Division : Planning, Development and Legislative Services

Hours of Work : 35

Union : CUPE 1883

Grade : CUPE 1883 Grade 005

Salary Range : $28.84 - $32.64 per hour

Posting Date :

Closing Date : February 11th, 2026 at 11 : 59pm

About Us! The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to :

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity. Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Performs customer service, reception, food services, program support, and gift shop duties at museums, specifically Schneider Haus.

Duties / Responsibilities

Knowledge, Skills, and Abilities

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and / or current barriers to equity, including, but not limited to :

For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca, or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process : Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

Please note : candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).

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