A&W Restaurants in Williams Lake, BC, located at 1039 Highway 97 South, Williams Lake, BC V2G 2W3, is looking for permanent full-time Assistant Manager to start immediately.
Compensation : $47,750 per annum, depending upon experience and / or completion of in-house training. Base salary of $42,000.
Potential Quarterly Bonus : 7.5% of salary.
Benefits : include an extensive single or family Medical / Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D, along with an optional Group RRSP.
The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories.
We take pride in offering our employees a job like no other, and a work environment that can't be found anywhere else. Our working environment is based on respect and listening.
Everyone's efforts and results are recognized and celebrated.
ROLE
The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant.
The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager.
RESPONSIBILITIES
Responsible for the overall operation of the restaurant. Responsible for managing the restaurant to A&W standards, Provincial WCB, Employment and health regulations.
Operations
- Balance key goals high quality, speed of service and cost control through effective management of the operating system.
- Maintains A&W standards daily and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed
- Schedules staff and shift roles responsibilities
- Knowledge of climate goals and ensuring they are practiced daily
Human Resources
- Recruits and hires hourly staff (Participates in hiring decisions for supervisory positions in conjunction with the Manager and Area Manager)
- Trains, develops, confronts poor performance and terminates staff.
- Leads meetings
- Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
- Documents critical incidents and reports them to key individuals
- Ensures monthly health and safety meetings with a restaurant walk through are being completed and takes corrective action to address any issues
Financial
- Completes daily, weekly, and period accounting administration
- Manages inventory control, ordering, cost control and weekly inventory counts
- Applies cash and food cost management principles
Customers
- Ensures that cleanliness standards and safe food handling practices are met.
- Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
- Assists Manager with local store marketing
- Manages accidents or complaints, implementing service recovery program
- Ensures teams appearance is up to standard
QUALIFICATIONS
- 2-3 years experience in a restaurant supervisory role
- Strong interpersonal skills and proven leadership with supervisory experience
- Expertise in all restaurant positions
- Complete knowledge of the Operating System
- Comprehensive knowledge of Operating Standards
- High interest in developing others
- Ability to do accounting and manage administrative aspects of the operation
PREFERRED SKILLS
- Acceptable oral and written communication skills
- Competency in Microsoft applications including Word, Excel, and Outlook
- Ability to lead meetings
ADDITIONAL NOTES
Physical Demands
- Standing and walking for extended periods.
- Some heavy lifting
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