Staff Interaction Designer (IxD) (UX/UI) (Hybrid in Burnaby, BC. Open to Relo)

Who We Want

• User-focused researchers - You learn to understand our users and use this knowledge to create medical products that delight users, improve outcomes, and optimize workflow experience in the operating room.
• Intuitive product designers - You embrace human-centered design to develop intuitive digital interactions for use across multiple interfaces in the hospital environment.
• Collaborative partners. You excel at cross-functional bridge-building, understanding and explaining to others and can facilitate a myriad of stakeholder conversations.
• Documenters and arrangers. You are articulate and able to document your ideas, as well as the underlying rationale and exploratory thinking in a manner sufficient to support the needs of the product design history file.

The Team :

The User Experience and Product Definition R&D team are responsible for creating innovative, clinically focused user experiences by combining customer center design practices, product knowledge and compelling design.

What You Will Do

As a member of the User Experience and Product Definition team, the Staff Interaction (IxD) Designer will develop intuitive User Experiences (Ux) and compelling digital user interface (UI) design assets.

Apply research methodologies in partnership with world-class healthcare professionals, to develop key insights to determine appropriate user experience, ergonomics, function, aesthetics, quality, and safety for our customers.

Using a command of IxD, UX and UI development tools / methodologies to create impactful concepts, user experiences and digital interactions for hardware and software category-leading surgical visualization and operating room integration products.

Job Responsibilities :

• Engage with customers to better understand their needs, the needs of patients and the clinical environment. Travel to clinical sites will be required from time-to-time to interview end-users, demonstrate prototypes, and observe clinical procedures.
• Leverage Human Centered Design HCD & research to create a holistic user experience across our suite of products. A key responsibility of this role will be creating a cohesive & elegant user experience across both physical and digital touchpoints.
• Develop concepts and rapid prototypes for the purposes of better understanding the product needs, testing hypotheses and the establishment of product requirements (from sketches to UX workflows, wireframes and interactive prototypes, and potentially low fidelity physical models ).
• Translate high-level design concepts into design descriptions and guidelines which can be used to brief the technical R&D teams.

Partner and communicate with technical engineers throughout development to launch.

• Participate (and sometimes lead) in all stages of the product development lifecycle.
• Balance creating the ideal user experience with business goals and time to market.
• Conduct user testing to refine and validate product concepts.
• Lead design reviews, communicate design concepts to key stakeholders, contribute to roadmap planning, and sprint planning.
• Assist in the planning and execution of HCD / Design Thinking workshops focused on research planning, data synthesis, concept generation, or project alignment.
• Be an organizational advocate for Design, design process and design thinking

What You Will Need

Minimum Qualifications :

• Bachelor’s Degree and / OR experience with Interaction Design (IxD), User Experience (UX) Design, User Interface (UI) Design, or related discipline.
• 4+ years of professional experience with a portfolio that demonstrates mastery of the design process, UX / UI methodologies, and experience from concept through to commercialized product execution.
• Competency with design tools such as Figma, Sketch, InVision, Adobe Creative Suite, Axure, Zeplin, Balsamiq etc.
• Demonstrated experience of working with software development process.
• Demonstrated experience of Human Factors studies, Ergonomics analysis and user research.
• Demonstrated experience in collaborating with marketing teams, software engineers and other development team members.
• Excellent oral and written communication skills as well as reading comprehension

Preferred Qualifications :

• Experience in a healthcare, medical product development environment or experience in a regulated environment.
• Familiarity with iterative processes like Agile Scrum and the tools and strategies that make those processes successful.
• Industrial Design / Product Design experience.
• This role would be a good fit for someone from a design agency looking to move in-house.
• Physical model-making competency and experience in 3D modeling (SolidWorks, Creo, etc.)

$83,000 - $139,000 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.