Customer Service Representative

Income range : $50K - $60K / yr Vision, medical, life Full-time We are currently looking to expand our North American operations.

Entry-level positions are available for Customer Service Representative position. Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful.

American Income Life is a leading insurance and supplemental benefits provider. It is an Insurance industry dedicated to help labor unions and their members by providing low-cost insurance policies .

The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us successful.

We are currently looking for service-minded individuals with good communication skills to fill several Customer Service Representative position in your area.

Responsibilities : Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.

Consult on customer success - Advise customers on how to successfully leverage the product / service based on their unique needs.

Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

Requirements : Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Expect and follow up email or phone call by one of our hiring managers.

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