- Education : College / CEGEP
- Experience : 1 year to less than 2 years
Work setting
- Startup company
- Relocation costs not covered by employer
- Research and development institution
- Consulting firm
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
Computer and technology knowledge
- Desktop applications
- File management software
- Communication software
Transportation / travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
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