Order Picking - Support

Who We Are

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.

We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

Who You Are

Positive Attitude. You approach work in a cheery and optimistic way.

Reliable & Dependable. You like to see a job well done and will ensure that things are done the “right” way. You show up for all scheduled shifts on time and ready to work.

Multi-Tasking Hero. You can work in a sometimes hectic workspace without getting flustered or losing your helpful personality.

Collaborative Team Player. You are motivated by collaborative team task achievement and driving a results-oriented culture.

Strong Communicator. Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.

What You'll Be Doing

You will be working your shift in an area where the temperature is maintained between 0-6 degrees Celsius

The main activity in this department is the picking of our customers' customized food orders and combining them together in a shipping container, sorted by our delivery drivers' routes

Communicate continuously with the Lead(s) to understand what is required to be done for the current production day as per the Order Picking Driver Schedule

Support and help Order Picking associates to ensure necessary materials are on hand for production needs

Ensure all products are stocked in the correct areas as per the daily production requirements

Conduct accurate inventory of product and request shorted items to applicable departments when needed in collaboration with Lead and / or Supervisor

Ensure smooth flow of finished product from the Order Picking cooler to secondary storage

Maintaining First In First Out (FIFO) for all products

Help maintain overall organization of the Order Picking cooler throughout the day and without fail by end of day

Support the Area Lead and / or Supervisor to ensure all policies and procedures are being adhered to consistently throughout the day

What We Are Looking For

1+ years previous experience in food manufacturing, warehouse, or high-paced environment preferred

Able to work in a high-paced warehouse environment with strict deadlines

Comfortable working in a temperature controlled environment-the cooler is kept at between 0 to 6 degrees Celsius

Able to stand on your feet for 8 hour shifts

Ability to lift objects up to 50 lbs (23 kgs)

Ability to push, pull, squat, bend, and reach above and below shoulders repetitively

Extremely proficient at multitasking, detail-oriented, and adaptable under rapidly changing conditions

Punctual attendance is essential

Willing to work afternoon, evenings and weekend shifts as required

You come to each shift with a positive attitude and willing to help your fellow team members

What You Can Expect

$21.24 / hour

Exclusive food perks that let you experience our amazing products

An energetic, inclusive workplace where your voice matters and your contributions drive real impact

Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days

Opportunity to support innovation in Canada’s leading sustainable meal kit facility

Be part of a certified B-Corporation making a difference in sustainable food systems

Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.

At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.