Account Manager

Job Description

Job Description

Account Manager

Four Eyes Financial is uniquely positioned to be North America's #1 provider of retail investment advisor technology. We are experiencing significant growth and require the talents of an Account Manager to help us retain & grow key accounts with North America's top independent investment broker / dealer firms.

If you believe that personal ownership of the client experience is what converts customers into apostles, this role is for you. The Account Manager ensures clients can't wait to buy more products, and that they see their needs in our evolving solutions; resulting in increased lifetime value of the client.

Focus Areas

Client Advocate : Ensure internal functions at FEF understand customers' requirements and respond appropriately.

• Work with Four Eyes' Product development to ensure our product portfolio reflects changing client needs.
• Work with Client Success team members to ensure training, support & projects meet client needs.
• Work closely with the Product Delivery team to identify opportunities to improve client services.

Manage Client Relationships : All customer requirements and Service Level Agreements (SLAs) are documented, measured and managed.

Leadership & Account Planning : Map client lifecycle and lead internal FEF resources and client contacts to achieve desired outcomes..

Qualifications

Four Eyes Financial is a rapidly growing Regulatory Technology company based in Saint John, NB. We are at the forefront of change in how Wealth firms optimize their data and compliance functions through our Intelligent Compliance Platform.

Benefits include :

Are you ready to accelerate your career? If you have a pioneering spirit, a passion for results, seek meaningful work and want to make an impact on a changing industry, come join us!