Settlement Outreach Worker

Being a newcomer in Canada can be a challenging experience for many. As the Settlement Outreach Worker at the Y, you have the opportunity to use your interpersonal and organizational skills to assist others settle in your community.

You will guide your participants through settlement activities, educational resources, recreation opportunities, social services, and the cultural activities they need to thrive.

You will derive a deep sense of satisfaction as you observe your participants get more comfortable navigating these resources themselves using the confidence you’ve instilled in them through your supportive approach.

Join us and support the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

The YMCA of Northern Alberta strives to integrate our values of diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives.

We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve.

Our Culture

Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day.

We are welcoming.

We are open to all. We are a place where you can belong.

We are genuine.

We value you and embrace your individuality.

We are hopeful.

We believe in you and your potential to become a catalyst in the world.

We are nurturing.

We support you in your journey to develop your full potential.

We are determined.

Above all else, we are on a constant quest to make our community stronger, if you want to join us- apply today!

Essential Functions

• Be aware of the unique challenges of diverse populations and create responding programs and workshops.
• Conducting needs assessments and developing personalized settlement plan for newcomers
• Community engagement and networking
• Provide interpretation and translation to clients as required.
• Maintain client data base and produce statistics and reports as required (ICARE system)
• Additional duties as assigned by management.
• Participate in team meetings; staff meetings as required.
• Prepare monthly reports ensuring target goals are met.
• Organize and promote programs within a specified budget and guidelines
• Collaborate with other programs and leadership regarding case management, service delivery and critical issues
• Prepare materials and training room in advance for workshop activities
• Utilize classroom management techniques to maintain a positive learning environment for participants with varying learning styles
• Observe and evaluate participant’s performance and behavior, follow-up with participants to ensure success
• Complete recruitment and participant assessments / registration where assigned
• Maintain participant files in accordance with funder and YMCA guidelines
• Collect data, including outcomes, to inform and contribute to the development of funder and YMCA guidelines
• Complete all administrative duties such as data entry accurate and in a timely manner
• Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.

What You'll Need for this Job

• University Degree in Human Services or a related field 2 years’ experience working with diverse populations, cultural groups, and high needs populations
• Experience planning and facilitating group workshops
• Previous experience in settlement services or a related area is an asset
• Ability to form and maintain relationships in a professional capacity with community and business stakeholders
• Great organization and time management skills, excellent written and oral communication, and ability to contribute to a team environment
• Previous experience using a database system is a desirable asset
• Working knowledge of Microsoft Office
• Valid driver’s license and reliable access to a vehicle
• Non-Violent Crisis Intervention and Suicide Intervention Certification are a desirable asset
• Standard First Aid & CPR-C
• Able to obtain a Police Information Check and Vulnerable sector and where Child Intervention / Enhanced Security check

What the Y Brings to You

• A meaningful career with opportunities to grow while building your community.
• A culture of honesty, respect and pride in what we do.
• Colleagues who bring diverse perspectives and talents to the workplace.
• A comprehensive benefits package.
• Membership to our health, fitness & aquatics facilities for you and your family
• Reduced fees in YMCA programs such as child care and day camps (depending on availability and employment status).

Disclaimer

We appreciate your interest in YMCA of Northern Alberta. However, only those applicants selected for interviews will be contacted.

YMCA of Northern Alberta is an equal opportunity employer that is committed to providing employment opportunities to all individuals.

Only those candidates permissible to work in Canada are applicable to this position.