Tech Support remote

WAKEFIELD
Ottawa, Canada
Télétravail
Temps plein

Tech Support Job Description

Job Title : Tech SupportSpecialist

Department : IT

Reporting Structure : Reports to ITManager

Job Summary :

We areseeking a Tech Support Specialist to join our dynamic IT team. Thesuccessful candidate will be responsible for providing technicalassistance and support to our internal users.

If you have a passionfor technology and a knack for problemsolving we want to hear fromyou!

Responsibilities :

  • Respond to user inquiries via phone email orinperson
  • Troubleshoot hardware and softwareissues
  • Install and configure computer systemsand applications
  • Monitor and maintain computersystems and networks
  • Provide technical supportfor printers scanners and otherperipherals

Qualifications :

  • Strong knowledge of Windows and Mac operatingsystems
  • Excellent problemsolvingskills
  • Good communication and customer serviceskills
  • Ability to work independently and aspart of a team

If you are looking foran exciting opportunity to grow your career in IT applynow!

Il y a 15 jours
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