Project Manager (IT) - Senior

Description : Project Name :

OPGT Public Trustee Information System Replacement

Scope :

GoA s Office of the Public Guardian and Trustee (OPGT) provides services for personal and financial matters to vulnerable Albertans. OPGT s administration of financial services uses a comprehensive case management and financial / accounting system for trust administration. This project is replacing their legacy system with Microsoft Dynamics that integrates Dynamics' Customer Relationship Management and Financial components. A Senior Project Manager is required to oversee this complex in-flight project, focusing on vendor accountability, risk management and successful delivery of all aspects of this critical replacement on time, on budget and to GoA standards.

System development is underway by an external vendor with go-live scheduled for late 2026. Agile sprint development is used for ongoing testing, end-user engagement, training development and change management, while a waterfall timeline is in place for a full release of the solution. The delivery team is supported by a GoA team (Manager, Product Owner, Change Manager / Lead Trainer, Data Migration Team, Testing Team), vendor project manager and development team, and Technology and Innovation s (T&I) technical, privacy / security teams, and business stakeholders and SMEs. The Project Manager will provide overarching coordination, governance, and accountability across all parties, working in partnership with the vendor to ensure successful delivery. The project must ensure a smooth transition for staff and a seamless experience for clients.

Information on OPGT : https : / / www.alberta.ca / office-public-guardian-trustee.aspx

Duties :

Responsibilities include, but are not limited to the following :

Leadership / Coordination

Provide delivery oversight and coordination across workstreams, teams and organizational requirements.

Act as the integrating delivery lead, aligning agile sprint execution with the waterfall release plan for implementation on time, budget, meeting GoA standards and project outcomes. Ensure clear roles / responsibilities and handoffs across vendor and internal teams to avoid gaps, duplication or conflicts.

Foster a positive / collaborative team culture that promotes accountability, trust, communication and problem solving. Maintain strong working relationships, proactively address conflict or misalignment. Keep the project focused on outcomes. Model professional leadership aligned with organizational values, supporting team engagement and resilience.

Project Documentation

Maintain a central project repository ensuring documentation is current, version controlled, organized and accessible to authorized stakeholders using defined permissions. Align documents to PMO / industry standards and naming conventions for consistency and auditability.

Develop / maintain core project deliverables including charter, governance artifacts, schedules, RAID log, financial tracking, vendor deliverable tracking and acceptance, status reports and dashboards.

Produce deliverables for presentation to committees and project stakeholders.

Vendor Management

Partner closely with the vendor to align plans, sprint schedules, milestones, dependencies and deliverable expectations.

Hold vendor accountable for contractual commitments, timelines, quality standards and outcomes. Review / validate vendor deliverables with the project team and T&I stakeholders prior to acceptance.

Maintain a collaborative, solution focused relationship. Escalate vendor performance issues through governance channels and coordinate corrective action.

Project Governance & Controls

Maintain integrated master schedule incorporating vendor sprint cycles, business activities (e.g., data migration, testing, training, change management) and technical readiness tasks.

Ensure project plan is well-defined and accounts for objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget.

Lead project meetings across governance, delivery and working levels. Set clear agendas, drive focused discussion, confirm decisions and ensure actions are documented and completed.

Manage scope, schedule, and budget controls, assess impacts and implement formal change processes.

Track and manage dependencies across key areas (e.g., development, change management, training, infrastructure, security, privacy, data migration)

Implement project management methodologies and industry standards (e.g., Agile, PMBOK)

Risk Management

Maintain risk / issue register, ensuring mitigation plans are in place across vendor and internal workstreams.

Proactively identify risks related to vendor execution, resourcing, data migration, testing, training, technology and organizational readiness.

Demonstrate a proactive delivery mindset by anticipating issues, identifying and presenting emerging risks, proposing mitigation, advancing solutions before impacts occur and coordinating issue resolution

Quality Assurance & Acceptance

Support testing strategy alongside vendor and internal project team.

Ensure defects, rework, and retesting are tracked, prioritized and resolved within agreed timelines.

Confirm quality standards are met across development, integrations, data migration, reporting, and security.

Coordinate with data leads, vendor team, and stakeholders to ensure data migration planning, execution, reconciliation and validation are completed successfully.

Change Management & Training

Partner with the Change Manager / Trainer to ensure change activities / deliverables are sequenced with development and testing milestones and meet project requirements.

Ensure training materials are complete, accurate, and ready for delivery during sprint releases for business testing and the final training phase.

Ensure stakeholder readiness, communication, and adoption activities are scheduled and executed for a smooth transition to staff and stakeholders across the project schedule.

Technical Compliance

Coordinate activities with vendor and T&I teams (e.g,. security, privacy, information management).

Ensure privacy, security, accessibility and IMT requirements are embedded in the delivery plan and approved before release. Track completion and approval of documentation and technical sign offs.

Project Reporting

Provide clear, timely, accurate reporting to leadership, summarizing status, risks, budget, vendor performance and decisions required. Translate issues into concise executive level insights and recommendations.

Maintain alignment across all teams / stakeholders.

Implementation

Provide leadership in go live planning. Ensure teams are prepared, including cutover activities, go live readiness, rollback planning and go / no go decisions.

Support hypercare / stabilization activities. Ensure controlled transition to the new system.

Support post implementation review. Ensure knowledge transfer to operational / support teams.

Evaluate project outcomes against scope, schedule, budget, quality and business objectives.

Equipment requirements :

Resource will require own equipment.

Contractor must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred for better compatibility. AVD / remote-related software will be installed on the resource's computer.

This is a remote position. The Contractor is responsible for providing all of its equipment, including computers, software, supplies, desks and chairs. However, the Province shall ensure that the Contractor s resources have the necessary access and credentials to the Government of Alberta s system.

The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up and all other costs to perform the Services for the duration of the Contract.

Working Hours :

Standard Hours of work are 7.25 hours per day (08 : 15 16 : 30) Alberta time, Monday through Friday excluding holidays observed by the Province

Work must be done from within Canada due to network and data security issues.

It is anticipated the role will be 100% remote. In the event of onsite meetings, the GoA does not pay for travel to attend, nor any expenses related to relocation, commuting, housing / accommodation, food / drink.

Notes on Location : Resource will work remotely with optional onsite meetings, upon approval.

Incumbency : This is a net new role.

Enhanced Background check required

The Supplier shall, prior to commencement of the Services, provide the Province, upon request and at no cost to the Province, with criminal record checks and any security clearance requirements including :

A standard criminal record check before the Enhanced Security Clearance process.

An Enhanced Security Clearance which includes a financial credit report.

Mandatory Training Courses :

Once hired, the resource is required to complete all mandatory training which including but not limited to privacy / security training. There may also be optional courses.

Anticipated Interviews dates

Will be held between (February 17th and February 20th). Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology :

Financial / Pricing : 20%

Resource Qualifications : 20%

Interview Process : 60%

SUBMISSION MUST INCLUDE :

RESUME - ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB / PROJECT WHERE EXPERIENCE WAS ATTAINED. EACH JOB / PROJECT MUST CONTAIN THE TERM OF THE JOB / PROJECT IN THE FORMAT MMM / YYYY to MMM / YYYY.

RESOURCE REFERENCES - Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. References should include a direct supervisor.

Enable Skills-Based Hiring

No

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Qualification

Additional Details

Qualification

Assessment

Must Have

Education

Yes / No - Degree or Diploma in IT, Computer Science or related field of study

Yes

Soft Skills

Duration - Excellent verbal and written communication skills and ability to interact...

Yes

Yes / No - Strong leadership, problem solving, negotiation, and conflict resolution capabilities

Yes

Work Experience

Duration - Experience coordinating activities across multiple teams and stakeholders...

8 years

Duration - Experience developing and maintaining complex project plans

8 years

Duration - Experience developing and maintaining positive stakeholder relationships across the...

8 years

Duration - Experience developing project deliverables including project charters, business cases...

8 years

Duration - Experience implementing recognized project management methodologies and standards.

8 years

Duration - Experience managing vendor relationships, contract requirements, deliverables...

5 years

Duration - Experience project managing application development projects for enterprise-scale...

5 years

Duration - Experience project managing application development projects using Agile sprint...

5 years

Duration - Experience project managing application development projects using a hybrid delivery...

3 years

Duration - Experience project managing waterfall application development projects

8 years

Duration - Experience working as a Project Manager on large complex software / application...

8 years

Duration - Working knowledge of system implementation lifecycle activities including development...

5 years

Nice to Have

Professional Licenses / Certification

Active PMP certification as issued by the Project Management Institute or equivalent...

Yes

Yes / No - Agile Certification

Yes

Soft Skills

Yes / No - Ability to facilitate meetings across levels of the organization, including executive...

Yes

Yes / No - Ability to learn quickly, problem solve / troubleshoot, work independently and in a team.

Yes

Work Experience

Duration - Experience coordinating information management, privacy impact, security risk...

5 years

Duration - Experience creating and managing project forecasts and actual budgets.

5 years

Duration - Experience leading post implementation assessments, benefits realization, and...

5 years

Duration - Experience working in or for the public sector.

3 years

Yes / No - Experience in Program Management

Yes

Yes / No - Experience using Azure DevOps for project sprint management.

Yes

Yes / No - Experience using Microsoft Project to create comprehensive project plans and deliverables.

Yes

Yes / No - Experience using Microsoft SharePoint Online to organize project documentation.

Yes

Yes / No - Experience using Microsoft Teams / Channels for project communication

Yes

Yes / No - Experience using MS Office 2016 products or higher versions.

Yes