Program Coordinator, Swim and Lifesaving
Position Title : Program Coordinator, Swim & Lifesaving
Location : Branch Office (Burnaby) or Hybrid
Terms : Contract; full-time (one-year contract with potential for extension / permanent)
Start Date : May 2024
Salary Range : $50,000 - $60,000 per annum
Work Schedule : 35 hours / week (Monday Friday, 8 : 30 am 4 : 30 pm)
As a salaried employee, there is a requirement for additional evening / weekend work for meetings and events; time off in lieu is allowed for these hours.
Travel : Travel throughout BC and Yukon is required for meetings, events, and Affiliate visits
Nature & Scope
The Lifesaving Society, BC and Yukon is seeking an experienced aquatics professional to join our team as a Program Coordinator to provide support to Swim for Life and Lifesaving programs.
The Program Coordinator will support the effective delivery of these programs through providing program-related customer support, assisting in ensuring program quality, policy and procedure implementation, and regular communication and liaison with Affiliates, Instructors, Trainers, and volunteers.
We seek a Program Coordinator with a high level of Lifesaving Society program knowledge, strong interpersonal skills, and a commitment to excellence, ensuring our programs are of the highest quality.
This position reports to the Program Manager and works collaboratively as part of the Programs & Services team.
About Us
The Lifesaving Society is a charitable organization committed to the prevention of drowning and aquatic-related injury through water safety education.
In addition to providing swim lessons, lifesaving courses, lifeguarding courses, and first aid / CPR training throughout BC and Yukon, the Society is a leader in offering expertise and guidance to ensure safe operation of any water-related setting through safety management services.
We offer a supportive, collaborative, and inclusive professional culture focused on growth and continuous improvement.
Key Responsibilities
- Collaborate with Programs & Services team in effective development and delivery of Swim for Life and Lifesaving programs
- Support current relationships with Affiliates and assist in fostering new ones
- Provide a high level of prompt, thorough customer service and technical knowledge in responding to inquiries regarding Swim for Life and Lifesaving programs through email, phone, Teams / Zoom, and in-person visits.
- Assist in developing new partnerships and program initiatives to serve the Lifesaving Society mandate
- Provide staff representation and / or participate in committees, advisory groups, or other working groups
- Attend and assist in planning Lifesaving Society initiatives, events, conferences, and meetings
- Attend industry conferences and networking events
- Represent Lifesaving Society in a positive and professional manner
- Travel throughout BC and Yukon is required for meetings, events, and Affiliate visits
Requirements
- Minimum 3 years of aquatic supervisory experience
- Post-secondary education in a related field or equivalent professional experience
- Lifesaving Society Trainer, Swim for Life Instructor, Lifesaving Instructor
- Strong technical knowledge of core Lifesaving Society programs and services
- Effective communicator with excellent verbal, written, listening, and presentation skills
- Skilled in building and managing relationships
- Highly organized and detail-oriented
- Competence in Microsoft Outlook, Teams, Word, Excel, and PowerPoint
- Valid driver’s license and access to a vehicle
- Successful candidates will be required to provide a current and satisfactory Criminal Reference Check / Vulnerable Sector Search issued no later than six (6) months preceding start date