Do you have a passion for advocating for individuals navigating the justice system? Have you worked with vulnerable populations facing legal, housing, or mental health challenges? Are you looking for a role where you can bridge the gap between legal systems and social services to create meaningful change? If this sounds like you, we’d love to hear from you!
What We Do
The Alex is a beacon of hope for Calgary’s most vulnerable citizens, offering wrap-around health care, housing, social, and wellness programs. With a patient and client-centered approach, we envision a community where every individual is valued and empowered to thrive. Our mission is to improve quality of life through accessible and integrated health, housing, and social services. With five decades of experience, we have earned a reputation for tackling tough health and social issues, guiding individuals on their journey from crisis to wellness, and from challenge to change.
Reporting to the Social Team Lead, the Justice Navigator will use their knowledge of the legal system to advocate for clients involved in the justice system and to connect individuals to legal support, as appropriate. The Justice Navigator is a member of a multidisciplinary team working to support highly vulnerable Calgarians experiencing legal issues, many of whom may also experience challenges posed by homelessness, mental health, addictions, and poverty.
This is a permanent , full-time position.
What You Will Do :
- Provide legal support to youth and adult populations.
- Assist clients with understanding and prioritizing legal issues.
- Provide general legal information and referrals to legal and non-legal resources / supports for Alex clients through phone, email or in-person.
- Develop relationships and engage with legal professionals working with clients to ensure adequate collaboration to address client justice needs.
- Attend both court and legal appointments as appropriate.
- Communicate with and support Alex teams and community partners with legal related matters.
- Assist clients with completing and filing legal documents, as appropriate.
- Track program statistics and prepare relevant reports.
- Maintain an up-to-date knowledge of reliable online information and resources as well as in-person support and services.
- Monitor changes to laws in areas relating to common legal issues experienced by vulnerable Calgarians.
- Assist with data collection and entry as required.
- Organize education presentation sessions.
- Perform other duties as assigned.
What You Bring :
Bachelor’s degree in social work, psychology, criminology, law, or related discipline.At least three years of related experience is preferred.Experience working with and providing information / support to diverse high need populations.Previous experience working directly with individuals with complex mental health needs is an asset.Knowledge of trauma-informed care.Knowledge of criminal and civil legal systems / processes, especially in areas including landlord and tenant, employment, child welfare, consumer issues, and discrimination.Strong knowledge of local legal resources and support.Excellent crisis intervention and de-escalation skills.Ability to multi-task and strong time management skills.Strong oral and written communication skills.Ability to work effectively in independent and multi-disciplinary team (collaborative) settings.Minimum age of 21 years and three years of driving experience to drive an Alex fleet vehicle.Class 5 driver’s license, personal vehicle for business use, clean 3-year drivers abstract, and $2 million liability coverage are required.First Aid (Basic or Intermediate) – Level C CPR & AED within 30 days of hire date; certification must be valid for a minimum of 6 months upon hire.A satisfactory vulnerable sector criminal record clearance and child welfare intervention check are required.Demonstrated knowledge, understanding and commitment to the Truth and Reconciliation Commission of Canada : Calls to Action is an asset.Work Environment and Hours :
Outreach and in-office components; Youth Health Centre (-2 Ave SE)Standard hours 10 : 00 am – 6 : 00 pm, Monday to Friday; one evening per month will be required. Some flexibility in schedule may be available.Continuous extended periods of sitting, with occasional standing and walking (sometimes up / down stairwells).Frequent driving as part of work duties.Occasional time outside in all weather conditions.What We Offer :
Some of the great benefits The Alex has to offer include :
3-weeks’ vacationMedical and Dental CoverageHealth / Wellness Spending AccountsRRSP and / or Student Loan Repayment Program (up to 5% match)Personal DaysFloating HolidaySick / Wellness DaysEmployee Family Assistance Plan (EFAP)Professional Development