Our client is seeking a Senior Business Analyst to gather requirements, perform gap analysis, and work with stakeholders on a registries modernization program.
Must Have :
- 7+ years of experience as a Business Analyst
- 7+ years of experience with UAT (User acceptance testing) including creation of user acceptance plan, status reporting, and managing assigned tasks.
- 7+ years of experience working within an Agile development environment.
- Bachelor degree in IT or related field of study.
Nice to Have :
- Public Sector experience
- ServiceNow experience
- Confluence experience
- Jira experience
- Miro experience
Description : The Registries Modernization project is taking an agile approach to implementing modernized, innovative, human-centric, and sustainable solutions for delivering registry services to Albertans.
For the Motor Vehicles registry, this includes a complete replacement of the legacy applications that deliver motor vehicle services with an established codebase that will serve as the foundation of the new system.
Responsibilities :
- Facilitate requirements gathering sessions and conduct process walkthroughs.
- Identify goals and pain points through gap analysis on current state and future state business processes.
- Create, review, and update user stories, personas, and journey maps, as applicable.
- Create system use cases, flow diagrams, and interactive mock-ups outlining functional requirements, as required.
- Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
- Work with the technical team to design IT solutions that meet the business requirements.
- Validate proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria.
- Support development of necessary system (non-technical) documentation as well as make recommendations for policy and / or procedural manuals.
- Support change management and training to ensure delivery of complex program changes.
- Monitor and evaluate the effectiveness of implemented services.
- Conduct post-implementation reviews, assessing opportunities for backlog refinement and continuous improvement.
- Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
- Assist with project planning, scheduling, and status reporting as required.
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