Senior Microsoft Systems Engineer

Reference # : 7550

Location : Nunavut

Type : Sub-contract

Donna Cona Inc. is currently seeking a Senior Microsoft Systems Engineer, for one of our key government clients.

Candidate MUST have the following :

• Installing, configuring, managing, and troubleshooting Microsoft Exchange 2010 / 2016 and Office 365 in the Government;
• Working in a team environment as well as work on individual tasks;
• Excellent writing and documentation skills; and
• High level of organizational skills.

Candidate should have the following demonstrated experience :

• Installing, administering, maintaining, and monitoring Microsoft Exchange 2010 / 2016 and Office 365 of the Client’s production environment;
• Escalation point for Microsoft Exchange 2010 / 2016 and Office 365’s issue;
• Configuring and maintaining Microsoft Azure sync;
• Providing mentoring and Tier 3 support to Tier 1-2 technicians, Regional Technicians, and a variety of end user departments specifically in support of these Client production applications and programs;
• Providing communities with phone or remote support using administration tools provided by the Client;
• Possibility of travelling to communities outside of Iqaluit;
• Communicating with third party vendors and developers of applications, programs and databases used by the Client;
• Creating technical documentations and editing and testing vendor provided documentation;
• Providing expertise on identified internal IM / IT projects and other Client informatics projects relating to the Client IT infrastructure;
• Contributing to the postmortem analysis following any assigned project completion;
• Troubleshooting user connection issues, monitoring disk space, monitoring server and database performance, backup and restore schedules, creating accounts related to databases and applications; and
• Providing recommendations to improve and enhance the Client network environment both technically and procedurally.

Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer. We don’t discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age or any other protected status.

We are committed to maintaining a barrier free recruitment process by providing equal employment opportunities through recruiting and retention of individuals.