Agile Program Manager, Strategic Initiatives

Job Summary

We are seeking a strategic and collaborative Agile Program Manager to join our internal support team within the retail utilities sector. This role is instrumental in leading cross-functional initiatives that enhance the performance and integration of Front Office, Mid Office, and Back Office functions. You will work closely with Agile Product Owners, initiative sponsors, and key stakeholders to align product vision, coordinate delivery, and ensure the successful execution and measurement of initiatives. This includes defining and refining product strategies, developing business cases, driving operational improvements, and ensuring that outcomes are aligned with expected business benefits across both regulated and deregulated utility environments.

Key Responsibilities

Strategic Product Leadership

• In collaboration with the Leadership team and key stakeholders, develop and maintain product strategy and roadmap for internal tools and processes that support customer operations across both regulated and deregulated utility environments.
• Drive prioritization of initiatives that support customer satisfaction, operational resilience, and compliance with energy market regulations.
• Collaborate with Agile Product Owners to ensure alignment across product backlogs and strategic initiatives.

Agile Collaboration & Governance

Stakeholder Engagement & Communication

Operational Excellence & Innovation

Benefits Realization & Outcome Measurement

Minimum Requirements

Preferred Skills

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