Technical Account Manager

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic, multidisciplinary, and high performing. We thrive on the diversity of our team members and believe that any candidate could be the talent we are looking for to take us to the next level. As we continue to grow, we are seeking a Technical Account Manager to join us in creating innovative technology solutions that will shape the future of modern work for our clients.

About the Role

As a Technical Account Manager , you will be responsible. The Technical Account Manager role helps qualify opportunities, build proposals, ensure smooth delivery handoffs, and maintain strong technical alignment across client environments.

Location and Schedule

London. Monday to Friday, 40 hours per week (8 : 30 a.m. – 5 : 00 p.m.). Hybrid work mode.

What You Will Do

• Participate in client meetings to explain solutions, gather requirements, and present recommendations.
• Conduct IT health and alignment reviews and document risks and gaps.
• Assess network, server, and system stability and provide remediation recommendations.
• Perform fire‑drills and root cause analysis for recurring or high‑impact issues.
• Ensure clients follow standards for access control, backups, and governance.
• Manage client onboarding and offboarding processes.
• Participate in Modern Work and Security Hardening initiatives for M365.
• Collaborate with engineering and vendor partners to confirm technical accuracy and feasibility.
• Help shape and refine TAM processes, templates, and documentation standards.

What We Are Looking For

Why MSP Corp

Diversity, Equity, Inclusion, and Accessibility Statement

At MSP Corp, we believe that diversity, equity, inclusion and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

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