user support technician
- Education :
- Expérience :
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge
- Security software
- Word processing software
- Programming software
- Programming languages
- MS Office
- MS Windows
- Oracle
- SharePoint
- Spreadsheet
- Visual Basic
- WordPress
Security and safety
Basic security clearance
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Time management
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 37.5 hours per week
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.Heures de travail: 40 hours per week....
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
Application Support Analyst / Full-Time
We work hard, play harder, embrace authenticity, and always support one another to achieve our goals. User Support and Incident Management. Provide first and second level support for end users addressing ERP related issues and inquiries. Log, track and prioritize support requests using our ticketing...
Senior PeopleSoft Support Analyst
As a result of this expansion, Spyre is looking for Senior PeopleSoft support analysts to deliver effective support and update services to those clients. Spyre has evolved a unique support organization, and has recently expanded our client support base by 3 new Public Sector Clients. Spyre Solutions...
Trade Support Analyst II - Promotion
Trade Support Analyst II – Promotion. Trade Support Analyst II – Promotion,. Assist TDC in validation for Audit claims or support to collect invalid amounts. Period close support as required – month end and year end reporting. ...
Technical Analyst - Service Desk
Technical Analyst - Service Desk. The IT Service Desk is looking for a Technical Analyst to directly resolve customer issues by following best practices. This role is a member of the IT service desk and a major part of a typical workday will be resolving incidents over various communication channels...
Nail Care Technician
Make custom designs for clients.Apply or remove artificial nails and nail art.Provide gel and acrylic nail extensions.This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:.Support for persons with disabilitiesSuppo...
Crane Field Service Technician - Fontana, CA, USA
Assists Service Manager and Shop Foreman with maintenance and repair of cranes and hoists when not assigned to jobsite. Submission of required service reports, expense reports, time sheets and other documents as requested. ...
I&IT Field Support Services Technician (Term role up to 12 months)
The Metrolinx I&IT Field Support Services team is seeking Field Support Services Technicians to manage, and support information technology based intelligent transportation systems and services. Metrolinx's Innovation and Information Technology group supports women team members via "Go Tech Women" an...