Location - Various throughout Saskatchewan
Temporary - Full Time
Apply no later than 01 / 31 / 2025 to be considered for this opportunity.
Location : Various throughout Saskatchewan (please indicate location preference in application)
Length of Work Term : May - August 2025
Work Week : 35 or 37.33 (depending on work location)
Wage : $22.55 / hour
Students enrolled in a post-secondary educational facility and interested in this opportunity, please apply below. The closing date for this competition is September 30, 2024.
Duties & Responsibilities :
- Provide front line service and information to customers and the public concerning corporate services, rates, regulations and policies for both telephone and in-person inquiries
- Receive, investigate and respond to customer inquiries, complaints and outage notifications and direct to the appropriate resource when necessary
- Receive payments, issue refunds, prepare invoices and initiate contact for the production and collection of payments
- Provide excellent customer services to internal and external customers, while following corporate quality guidelines
- Determine customer needs by utilizing precise questioning techniques
- Maintain a working knowledge of departmental systems, processes, policies and procedures and identify and recommend areas of improvement
- Receive, distribute and prepare incoming and outgoing communications both internal and external to the corporation
- Maintain files and records associated with the department
- Assist with the development of training for the department
- Perform general accounting and financial functions as required
- Participate in continuous educational and professional development as required
- Other related and assigned duties
Please attach a copy of your most recent transcript (unofficial or official) to the on-line application. Transcripts will be required at time of interview and / or before hire.
This positions falls with in the scope of the Unifor Local 649.
Candidates under consideration may be required to participate in an assessment process consisting of any / all of the following : interview, abilities test, case study and / or presentation.
Please apply by 01 / 31 / 2025.
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