Network Engineer
Network Engineer (Contract Position)
Number of Positions : 1 Filled : 0 Duration : 6 months
Location : Toronto, ON, CA
Must eligible to work in Canada
Hybrid position, a few times / week onsite in Toronto
Local candidates only as this is hybrid role
MUST skills
Cisco network related Certifications
5+yrs of Network engineer experience
Mandatory to have : Nvidia
Nvidia
InfiniBand
Cumulus Linux
Ethernet Switches
Roles and responsibilities :
Provides professional expertise on regional / global processes and procedures within a moderate scope. Contributes to the overall process design within the Global Service Desk (GSD) scope, but also able to anticipate the end-to-end process across other connected teams.
Understands the customer support landscape across GSD and thinks critically about how to address improvements for future needs.
Explore and troubleshoot the customer's issues with professionalism and courtesy. Gather data and conduct research utilizing the data, observations, trends, and reports to share proposed ideas and ways to improve it.
Engage with cross functional teams both at high and detailed level to evaluate requirements, challenges, and counter propose ideas and influence for change.
Responsibilities Customer Support
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