Adoptions Counsellor

The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for thousands of homeless animals each year, providing veterinary treatment, behavioral rehabilitation, care, enrichment and rehoming. Beyond animal sheltering, we engage with the community through various programs and services to support happy, lifelong bonds between people and pets.

The Role

An Adoptions Counsellor 2 plays a vital role in fostering meaningful connections between people and pets by facilitating the adoption of cats, dogs, and small animals, ensuring each match leads to a happy and healthy bond. This position also includes educating adopters, maintaining accurate records, and delivering exceptional customer service, all while adhering to the organization’s commitment to humane animal treatment.

Responsibilities

Customer Service

• Deliver excellent customer service, educating adopters on animal care needs and addressing inquiries.
• Greet clients and assist with walk‑in inquiries.
• Respond promptly to adoption‑related phone calls and emails.

Adoptions

Administrative

Education & Requirements

Skills & Abilities

As an ideal candidate you possess excellent communication skills, both verbal and written, thrive in a fast‑paced environment, work independently, and are confident and comfortable handling animals of all species and temperaments.

Compensation & Hours

The Edmonton Humane Society is an equal‑opportunity employer and we thank all applicants for submitting their resume. However, only those candidates considered for employment will be contacted.

21 day rotational schedule

Shift : 12 : 00 pm – 4 : 00 pm

40 hours per week

#J-18808-Ljbffr