Mid-Senior Hospitality Professionals

Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events / banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster / Regional Manager, or General Manager level) as performance and business needs align.

Key Responsibilities

• Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting / events, and / or multi-department environments to achieve service and financial targets
• Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
• Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
• Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
• Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including OHS requirements and incident reporting
• Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
• Partner with sales, marketing, and revenue functions to optimize occupancy, ADR / RevPAR (where applicable), covers, and overall profitability
• Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
• Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
• Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment

Requirements

Benefits