Permanent Offres d'emploi - Estevan%2C sk%2C ca
- Offre sponsorisée
Service Supervisor
Axiom Equipment GroupEstevan, SK, Canada- Offre sponsorisée
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Axiom Equipment GroupEstevan, SK, Canada- Temps plein
- CDI
We are looking for a committed and hands-on Service Supervisor to oversee all service activities, taking ownership of customer issues and ensuring timely resolutions. Axiom Equipment Group is a dynamic, well-structured company committed to excellence, and you will play a key role in ensuring top-quality service work on both internal and external equipment while preserving our strong reputation.
Hiring Location : Estevan, SK, Oxbow, SK, Regina, SK
Key Responsibilities will include :
- Developing and updating training material to train customers on Axiom equipment
- Technical support for internal and external contacts
- Processing warranty claims from customers and filing claims to suppliers
- Travel to address major issues / key client training as needed
- Exports and inputs all service orders to and from MCS. Creates a SO in MCS to track parts and / or labor for warranty claims
- Writes all service orders for customer equipment in house or in-field to be repaired
- Build operators, service, and parts manuals for our proprietary equipment
- Participating and supporting R&D in new product design or changes
- Facilitate internal & external training & skill development
- Customer Case Management - ensure all service tickets are addressed in a timely manner
The ideal candidate will have :
Hours of work : 7 : 00 – 5 : 00pm
Job Type : Full-time, permanent, on-site
Axiom Equipment Group offers a competitive wage and benefit package, dynamic work environment, and a strong commitment to continuous improvement and excellence. We continue to build a strong team that has depth in both personal leadership skills as well as industry related training and experience.
Visit www.axiomequipmentgroup.com to learn more.