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Telecommunications Offres d'emploi - Whitby, ON

Dernière mise à jour : il y a 2 jours
Service Desk Analysts – Public Sector

Service Desk Analysts – Public Sector

RaiseRemote, Ontario
27,00 $CA par heure
Télétravail
Temps plein +1
IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government.You will leverage your exp...Voir plusDernière mise à jour : il y a 6 jours
  • Offre sponsorisée
Senior Taxation Manager

Senior Taxation Manager

Insight GlobalOshawa, ON, Canada
Temps plein
OshawaDay-to-dayInsight Global is looking for a Senior Manager, Taxation for a large nuclear enterprise in the GTA.Taxation as part of the Finance Team, reporting to the Director Taxation, you will...Voir plusDernière mise à jour : il y a 3 jours
EHS Trainer

EHS Trainer

CongruexOntario, CA
87 000,00 $CA – 95 000,00 $CA par an
Operating Unit : HHS Construction LLC.Safety .Compensation : $87,000-$95,000.We will determine salary based on skills and experience in relation t...Voir plusDernière mise à jour : il y a plus de 30 jours
Field Design Coordinator

Field Design Coordinator

Meridia Recruitment SolutionsOntario
25,00 $CA par heure
Meridia Recruitment Solutions has partnered with CityWest, a municipally owned telecommunications holding company that provides telephone, cable television, and internet services in Prince Rupert, ...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of Mobile Engineering

Director of Mobile Engineering

Hire DigITalentOn, Canada
Télétravail
Our client, a leading telecommunications company, is hiring a Director of Mobile Engineering to lead a team of developers and drive the organization’s core experience.This role focuses on cre...Voir plusDernière mise à jour : il y a plus de 30 jours
Solution Delivery Manager

Solution Delivery Manager

Rogers CommunicationsWhitby, ON, CA
20,00 $CA par heure
Temps plein
Note : This position is avaiable to candidates in multiple locations as long as you are able to travel to a local Rogers office. Our Technology team wakes up every day with one goal in mind - connect...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Technical Account Manager

Technical Account Manager

MBR PartnersON, Canada
Our client is a vendor for the telecommunications industry headquartered in Luxembourg.They are a 100 people growing company assisting telecommunications service providers around the world.A Day in...Voir plusDernière mise à jour : il y a 20 jours
  • Offre sponsorisée
zSeries System Programmer

zSeries System Programmer

CGIOntario, Canada
Temps plein
Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform b...Voir plusDernière mise à jour : il y a plus de 30 jours
FOTS Technician (CR-TW-CA)

FOTS Technician (CR-TW-CA)

Crown ConsultingOntario, CA
41 000,00 $CA – 58 000,00 $CA par an
Provide assistance in the installation of inner duct and fiber optics cable around airport runways, taxiways, and terminals. Tasks include but not limited to handling fiber optics and inner duct cab...Voir plusDernière mise à jour : il y a plus de 30 jours
technical support agent

technical support agent

Global Wireless Solutions Inc.ON, CA
29,00 $CA par heure
Temps plein +1
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 to less than 7 months. Report on the performance of computer systems and ne...Voir plusDernière mise à jour : il y a plus de 30 jours
Land Agent

Land Agent

Scott Land LtdOntario
50 000,00 $CA – 150 000,00 $CA par an
We are hiring a Land Agent in Ontario!.Are you an enthusiastic, motivated Land Agent who wishes to advance their career? If so, Scott Land & Lease has immediate openings for Junior, Intermediate & ...Voir plusDernière mise à jour : il y a plus de 30 jours
Assembler

Assembler

AM013 Vishay Sprague, Inc.Ontario, CA
16,00 $CA –18,00 $CA par heure
Temps plein
Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, comput...Voir plusDernière mise à jour : il y a plus de 30 jours
Telesat Director, Government and Public Affairs

Telesat Director, Government and Public Affairs

BoydenON, CA
Telesat is a leading global provider of satellite solutions.They are developing Telesat Lightspeed, the world’s most advanced Low Earth Orbit satellite network that will connect everyone, everywher...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Bilingual Tier 2 Helpdesk (ON)

Bilingual Tier 2 Helpdesk (ON)

Connex Telecommunications Inc.ON, Canada
19,50 $CA par heure
Temps plein
DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees.We know that ...Voir plusDernière mise à jour : il y a 2 jours
  • Offre sponsorisée
User Terminal / Modem System Specialist

User Terminal / Modem System Specialist

Holt Executive LtdOntario, Canada, Canada
Temps plein
Holt Executive are partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, ...Voir plusDernière mise à jour : il y a 18 jours
Senior Enterprise Network & Cyber Security Architect

Senior Enterprise Network & Cyber Security Architect

York Region District School BoardOntario, Canada
79 890,00 $CA – 104 939,00 $CA par an
Temps plein
The Dufferin-Peel Catholic District School Board is a dynamic board committed to the delivery of quality educational programs and services. We are composed of over 81,000 students enrolled in 151 fa...Voir plusDernière mise à jour : il y a plus de 30 jours
Service Desk Analysts – Public Sector

Service Desk Analysts – Public Sector

RaiseRemote, Ontario
Il y a 6 jours
Salaire
27,00 $CA par heure
Type de contrat
  • Temps plein
  • Temps partiel
  • Télétravail
Description de poste

Job Description

  • Work Remotely
  • Contract
  • 27.00 / HR to start

SUMMARY

IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government. You will leverage your expert knowledge of desktops / networks / telecommunications and related hardware, Microsoft OS Platforms, Office 365 Suite and other desktop productivity and diagnostic software packages, iOS / Android mobile IT devices, and Active Directory. You will enhance your analytical / problem solving skills, your organization / prioritization skills working in a high-pressure environment with a focus on your customer service skills, IT knowledge, interpersonal and oral / written English communication skills.

SKILLS & QUALIFICATIONS

  • Analytical and problem-solving skills to identify and assess client system problems resulting from equipment failures, operating system configurations and application errors.
  • Expertise in recommending and implementing effective software solutions and optimizing computer and application usage.
  • Ability to plan, organize and prioritize tasks in a high-pressure environment.
  • Proficient in both written and oral English communication skills
  • Effective time management skills
  • Strong customer service and client interaction skills
  • Experienced with de-escalation methods
  • Ability to work independently and autonomously while maintaining a high first point resolution.
  • Prior experience in a service desk or contact centre environment.
  • RESPONSIBILITIES

  • Diagnose and identifying and respond to technical and business-related issues, service requests, and client inquiries.
  • Ability to resolve client requests at first point of contact or dispatch to next level of support according to proper procedures.
  • Receive incoming communications and requests by telephone, email, LiveChat, from clients requesting assistance regarding various IT products, programs, service offerings.
  • Troubleshoot existing issues within a ticket to determine root cause and take the necessary resolution steps or escalate as required.
  • Provide assistance to users by recommending the most effective utilization of computers, standard software packages and their applications and related equipment (workstation and LAN)
  • Classify and categorize incidents; prioritize problems to ensure timely resolution either through first tier support or assignment to Tier 2 or Tier 3 through the established escalation system.
  • KNOWLEDGE

  • Strong knowledge of all Microsoft OS Platforms, (primarily Windows 10 and 11) Microsoft Office 365 Suite, Desktop Hardware troubleshooting, iOS and Android mobile phone troubleshooting, VPN, OneDrive, and Adobe Suite
  • Knowledge of LAN / WAN and telecommunications, desktop networks (e.g. Wifi) and related hardware (e.g. Intel-based PC's, network adapters, printers and plotters) to install and configure new computer hardware and software, prepare service and maintenance documentation, develop and test desktop software components to meet client needs, prepare information materials for clients on computer equipment utilization, analyze problems and conduct minor repairs to ensure desktop and notebook systems are operating in accordance with service level agreements.
  • Experience using structured troubleshooting techniques to diagnose user / account / client system hardware and software problems.
  • Ability to recommend / initiate solutions using diagnostic hardware and software applications and techniques and recommend the most effective utilization of computers and software applications.
  • Experience in installing and configure new computer hardware and software, and develop and test desktop software components.
  • WORKING ARRANGEMENT

    Candidates who demonstrate a client-centered approach and reliability in fulfilling their scheduled shifts will carry out this assignment entirely from their home offices.

    WORKING HOURS

    Successful candidates will have the flexibility to work either part time hours (at least 20 daytime hours per week Monday to Friday) up to full time hours (36.25 paid hours with 45 minutes of daily unpaid break-time) with optional additional hours available depending on the business need. The environment is a 24 / 7 / 365 one and you maybe required to work nights and weekends. Candidates interested in Part time should note that they will have to be available for multiple full week periods during normal business hours to receive the required training.

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