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Technical Support Engineer (Spanish-Speaking)
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Botpress Technologies Inc.Montreal, QC, CA- Temps plein
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About the Role
Botpress is looking for a Technical Support Engineer who thrives on solving problems and helping users succeed. This is not just a support role—it’s an opportunity to work directly with customers, improve our product, and shape the future of AI automation.
We need someone who loves technology, enjoys talking to people, and can think on their feet. Whether you studied engineering, science, or just love tinkering with tech, you’ll fit right in if you’re eager to learn, adapt, and make an impact.
About Botpress
Botpress is the leading AI agent platform empowering enterprises to harness the full potential of Large Language Models (LLMs). As a Series A startup with significant traction, we're at the forefront of the AI revolution, providing the most widely used platform for building sophisticated AI agents.
Our mission is to make AI actionable today. We enable businesses to seamlessly integrate AI into their operations, driving efficiency and delivering exceptional experiences that give them a competitive edge in the AI-driven future.
What You’ll Do
- Help our customers through live chat, ticketing, and Discord, ensuring they get the most out of Botpress.
- Create educational content (videos, guides, and tutorials) to empower users.
- Assist sales and partnerships teams by creating demos, solutions, and presentations.
- Prototype and build small applications using Botpress to showcase AI automation in action.
- Collaborate with partners and integrations to develop high-value use cases.
- Work cross-functionally with product and engineering to share customer feedback and improve our platform.
Who You Are
If you’re passionate about AI, love solving problems, and enjoy working with people, we’d love to hear from you!
Requirements
Benefits