AI Prompt & Language Specialist (SPANISH)

Keywords StudiosMontreal, Quebec, Canada

30+ days ago

Salary

CAD120000–CAD160000 yearly

Job description

Description

Role overview : Candidate will be working with, testing, and training AI and will be responsible for building linguistic content that enables our client’s content moderation solutions to detect and classify a wide variety of online harms with cultural context.

Responsibilities relating to Maintenance and Future Development

Building and maintaining their language of expertise in tools, using your knowledge of both the language and the cultures which speak this language to ensure that classification is accurate, and context based.
Classifying words / phrases based on a defined taxonomy of online harms.
Reviewing chat data to ensure accurate classification and address misclassifications as needed.
Analyzing data for trends and creating classification improvement plans based on impact.
Identify and add vocabulary based on client requests, global issues, current events, and other trends.
Collaborating with the Client Success team to answer client questions and assist in tackling problems they may be facing within their communities.
Participating in developing new and better ways of detecting content intended to circumvent content moderation.
Support product testing when needed and identify and report product outages

Responsibilities relating to AI

Data Generation

Using various tools to curate and build datasets for evaluating and testing models and / or prompt effectiveness

Labeling or analyzing data for our data scientists to assist in training AI

Red-Teaming

Test for potential harms in new AI features, evaluate response, report results

Work with internal teams to refine policy input for AI

Contribute native language prompts to red-teaming library for future use

Quality Audits

Label audit data provided

Report results, identify areas of weakness and recommendations for improvement

Requirements

Native level fluency (Spanish)

You have an in-depth understanding of the cultural specificities that govern the usage of the language

Capable of following and executing deliverable according to a planning autonomously and on constrained timelines

Capable of documenting pertinent cultural information into a knowledge repository, you enjoy doing research related tasks

Capable of presenting your observations and information in a digestible format such as reports, presentations, or documents

Technical skills :

Native speaker of required language (Spanish)

Excellent written & spoken English

Please be advised that this position requires the successful applicants to be able to effectively communicate in English (both verbally and in writing). This is due to the position requiring constant communication with clients and team members out side of the province of Quebec"

Computer literacy : Microsoft Office Suite, Google Suite

Behavioural skills :

Communicative and outgoing you like to share your ideas with others

You enjoy working in a team but are autonomous and capable or driving your own work

You have strong critical thinking & decision-making skills

Willing and understanding that Trust & Safety roles imply being exposed to unpleasant content at times

Bonus experience :

Moderation experience either professional or hobby

Experienced gamer

Studies in cultural fields for the locale (sociology, ethics, education, anthropology etc.)

Experiences related to inclusivity, child protection, or legal protection

Benefits

Part-time schedule, plus employee benefits, including health and dental care, when eligible.

Partnerships with STM, Telus, and BIXI (among others).

Employee Assistance Program.

PHASES OF OUR RECRUITMENT JOURNEY :

1. You send us your application with the resume.

2. After reviewing your candidacy, we invite you to our online language assessment to better evaluate your written skills. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!

3. If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our recruiters. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager.

4. At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually.

Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at .

Role Information : ES

Studio : Keywords Studios

Location : Americas, Canada

Area of Work : Business Development, Player Engagement

Service : Engage

Employment Type : Permanent

Working Pattern : Part Time, Remote